Associate - Help Desk Level 1

2 weeks ago


Johannesburg, Gauteng, South Africa Quantanite Full time
Quantanite is a BPO based in Sandton. We are currently recruiting Associates Help Desk Level 1.

This campaign is a 24/7 campaign and will involve a variety of shift over a day, night and weekend period.


About the role:

Minimum requirements:

  • Previous Helpdesk expereince
  • Retail expereince in preffered but not a must
  • Excellent customer service skills and comfortable with remote/telephone support functions
  • Ability to follow client approved scripts and FAQs
  • Strong communications skills (verbal and written).
  • Ability to work in both team environments and as an individual contributor.
  • Ability to sit for extended periods at a keyboard to enter information and read displays.


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