E-learning Administrator

2 weeks ago

Johannesburg, Gauteng, South Africa AVI Limited Full time

AVI LIMITED is home to many of South Africa's leading and best-loved brands Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio includes more than 50 brands. Our brands span a range of categories including hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, out-of-home ranges, personal care products, cosmetics, footwear, accessories, and fashion apparel. We have a well-developed Shared Services structure spanning: International, IT, Finance, Logistics, Marketing, Procurement and Field Marketing, which allows us to take advantage of our scale. Our single-minded purpose is our brands' growth and development.

An exciting opportunity exists for an
E-Learning Administrator at
AVI Limited in
Bryanston,
Johannesburg.

The purpose of the role is to support the eLearning team to work more effectively and efficiently in order to provide high quality, industry-leading products.

To reduce manual processes and repetition and provide great customer support in the use of our Learning Management System (LMS).


Line Manager:
Skills and Transformation Manager

Job Specification:

Key Performance Areas:

  • As the eLearning Administrator, you will provide support within the eLearning department, provide technical support to our internal customers, and administrate the Learning Management System (LMS)
  • You will provide first line support on Learning Management System (LMS) issues and escalate these as necessary, ensuring that these are logged and resolved
  • You will support the eLearning design team in creating content and assessments as required, as well as uploading content and resources to the Learning Management System (LMS)
  • You will handle the creation and maintenance of user accounts, reports, and other Learning Management System (LMS) admin duties
  • You will be instrumental in the design and development of employee, line manager and HR reporting and dashboards according to business needs
  • Any training for the business in terms of using the system effectively
  • Communication and coordination both internally and externally as required
  • Collaboration with all teams in HRS to provide the most cost effective and efficient solution for the business as a whole
  • You will be keen to suggest improvements that will reduce the manual tasks and escalate issues, ideas and potential solutions within the wider Transformation and Skills Development team
  • You will provide first line support to customers on the use of our Learning Management System (LMS) and online products. You will have excellent customerfocused communication skills
  • The role involves a good level of IT knowledge and the ability to develop in competence to use new software quickly
  • Generating progress reports on the system for unemployed and unemployed learners
  • Inform manager on learners behind schedule, in order for the manager to address this with BU HR
  • Liaising with provider on the recruitment of learners
  • Communicate the EAP targets to provider and support the recruitment process with the provider for unemployed learners
  • Ensuring unemployed learners are registered with the relevant SETA
  • Administer the process together with the provider of registering employed learners with the SETA
  • Uploading of credits onto the system for all leaners on learnerships
  • Track and administer implementation plans for learnerships
  • Centralized contact for provider queries
  • Maintain and develop relationships with existing customers
  • LMS administration tasks
  • Testing and QA to ensure all online products and services are up to the required AVI standards
  • Log performance issues and change requests on all online products
  • Create and maintain LMS internal and external user accounts in line with customer requirements Invoicing to customers with regard to online product purchasing if required
  • Reporting on usage, statistics and general product analysis
  • Creating online assessments and training solutions
  • Assisting and implementing design ideas and upgrades
  • Creating and monitoring online surveys / feedback forms

Minimum Requirements:

Experience:

  • Minimum 2 years' Moodle / LMS administration experience

Qualifications:

  • Matric / NQF
  • Higher Certificate / Diploma Business Administration would be advantageous

Additional Requirements:

  • SAP T&E
  • Moodle Learning Management System
  • Microsoft Package

Competencies:

  • Planning & Organising
  • Attention to Detail
  • Meeting Deadlines
  • Minimising Risk
  • Staying Composed
  • Documenting Facts
  • Articulating Information
  • Maintaining Productivity

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