E Commerce Administrator
2 weeks ago
You will work closely with the Retail Accounts Executive and other office staff to ensure the smooth execution of daily, weekly, and monthly administrative processes.
Strong Interpersonal Skills:
Ability to interact effectively with clients, colleagues, and external partners.
Exceptional Multitasking Abilities:
Capable of handling multiple tasks simultaneously without compromising on quality.
Extensive Clerical Management Experience:
Proficient in managing a wide range of clerical responsibilities with precision and efficiency.
Excellent Professional Communication and Etiquette: Skilled in both written and verbal communication, always maintaining professionalism.
Analytical Thinking:
Strong problem-solving abilities with a keen eye for detail and analytical thinking.
Job Duties and Responsibilities:
Accurate Data Capture and Analysis: Ensure all data is captured accurately and analysed to provide meaningful insights for the business.
Timely Creation and Completion of Reports: Prepare and complete daily, weekly, and monthly reports on time.Client Relations and
Effective Liaison:
Maintain positive client relations and act as an effective liaison between clients and the company.
Order Capturing and Processing:
Manage the entire order process from receipt to delivery, ensuring accuracy and timeliness.
Proactive Follow-Up on Orders and
Client Requirements:
Monitor orders and follow up proactively to meet client requirements and resolve issues.
Internal and
External Feedback Provision:
Provide constructive feedback to both internal teams and external clients to enhance service delivery.
Maintenance of Accurate and Up-to-Date Filing Systems: Ensure all filing systems are kept accurate and current.
Evaluation of Clientele Needs:
Regularly assess client needs to tailor services accordingly.
Regular Updates to
Client Listings:
Maintain and update client listings to ensure information is current and accurate.
Assistance in the Preparation of
Presentation Materials:
Help prepare materials for presentations as needed.
Requirements and Qualifications:
Professional Administrative Experience:
Demonstrated experience in an administrative role, preferably within an e-commerce environment.
Valid SA Driver's License and
Own Functional Car:
Must have a valid driver's license and access to a reliable vehicle.
Strong Matric Results:
Proven academic excellence at the matric level.
Excellent English Communication Skills:
Proficiency in spoken, written, and comprehension aspects of English.
Fast, Proficient, and Accurate Typist/
Data Capturer:
High typing speed with accuracy and proficiency in data entry.
Extensive Knowledge of Microsoft Suite and
Other Administrative Programs:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
Intermediate to Advanced MS
Excel Proficiency:
Strong skills in using MS Excel for various administrative tasks, including data analysis and report generation.
Familiarity with
Common Office Equipment:
Experience with printers, copiers, fax machines, and other office equipment.
Detail-Oriented with
Exceptional Organizational Skills:
Strong organizational skills with attention to detail.
Strong Problem-Solving and
Analytical Thinking Capabilities:
Ability to analyse problems and develop effective solutions.
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