Applications Business Coordinator

2 weeks ago

Johannesburg, Gauteng, South Africa Thungela Resources Plc Full time

Company DescriptionAs the Enterprise Applications Business Coordinator, you will drive integration and act as a liaison between business and services providers by providing support to the business for service delivery escalations, breaches, non-project communication and licensing for all Business and Integration applications.

You're not just managing processes. You're realising potential.

Thungela Resources [Thungela means "to ignite" in isiZulu] is a leading South African thermal coal business, focused exclusively on thermal coal production.

It is one of the largest pure-play producers and exporters of thermal coal in South Africa based on aggregate coal reserves and marketable coal production.

Thungela focuses on exporting its thermal coal portfolio mainly to the Indian, Asian, Southeast Asian, Middle East and North African markets.

Job DescriptionYou will ensure the effective execution of the application lifecycle management processes for Business and Integration applications by ensuring compliance with applicable policies, practices and guidelines throughout the process.

More of your responsibilities will include: Ensuring that business queries and escalated issues are effectively addressedSupporting Enterprise Application specialists with planning and tracking BAU projectsFacilitating monthly and quarterly engagements with functional business stakeholdersProviding technical input in relation to Enterprise ApplicationsEnsuring that functional and business demand requests and requirements are unpacked and help coordinate the pipeline reviews and prioritisation discussions to identify value for businessEnsuring the provision of quality services from vendors continuously to ensure that issues are resolved and that applications are stableDriving collaboration to establish optimal engagements and ways of working and foster strong working relationships with system and process ownersAssisting with coordinating the integrated release management process for Enterprise ApplicationsCollaborating with key stakeholders and service providers for successful releases and ensuring alignment with functional teams and enterprise guidelinesCoordinating the process of continuously improving Enterprise ApplicationsAnalysing and recommending enhancements based on business needs and trends as well as implementing approved improvements to optimise application performanceCoordinating the root cause analysis process leading to the identification of improvement opportunitiesAnalysing data trends, vendor, and business input to identify areas for improvementSupporting governance for IM solutions and Business and Integration application services in accordance with enterprise guidelines, policies and practicesSupporting risk management for Enterprise Applications to manage emerging risksQualificationsDiploma or Degree in IT (NQF 6 or 7)Relevant technical certificationsExperience Minimum of 5 years of experience in Information Management, preferably in the mining industryGood experience in administrating multiple outsourced/external service providers.

Good experience with both cloud and on-premises business applications and integration processExperience on Mine Technical Systems (MTS) or SAP S4H (advantageous)Business Analysis and Release Management (advantageous)Additional InformationElectronic Communications and Transactions Act, No 25 of 2023,Promotion of Access to Information Act, No 2 of 2000Protection of Personal Information Act, No 4 of 2013Proficient knowledge of applications lifecycle managementProficient knowledge of managing system incident and demandsEmerging knowledge of financial management and resource management within the IM environmentEmerging knowledge of Enterprise Application processesProficient knowledge of stakeholder managementProficient understanding of ISO 27000; COBIT 2019 and ITIL 4Emerging knowledge of Thungela policies, procedures, standards, and systemsWho We Are We're a company that promotes an environment that inspires innovation and where people have a shared sense of purpose.

Skills, experience, creativity, and agility underpin our ability to grow and thrive. This means building a diverse team of high-performing individuals who operate our sites safely, effectively and cost efficiently.

Our people focus is centered on acquiring, developing and retaining the talent we need to take our business forward safely and sustainably.

What We Offer When you join Thungela, you can expect to enjoy a competitive salary and benefits package. But people want more out of their jobs than financial benefit alone.

Being able to work with thought leaders, opportunities for development, strong values and a sound organisational culture all contribute significantly to a compelling employee value proposition.

Inclusion and Diversity True diversity is about more than being an equal opportunities employer.

It is about bringing out the best in people for the good of our business, its partners, and especially our employees.

We're committed to promoting an inclusive and diverse workplace where people are valued and respected for who they are and know exactly what value they bring to the table.

How to apply To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.
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