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Sales/customer Service Coordinator
3 months ago
KEY REQUIREMENTS THAT MUST BE MET FOR CONSIDERATION
You must be able to work independently and accurately keep records and be proactive in your approach to ensuring the profitability of the company.
- You will have Matric, coupled with 35 years experience in a Customer Service or Sales Administrative role dealing with retailers or similar sector, building and maintaining excellent relationships with customers both nationally and across borders.
- You will have worked in an ERP drive systems environment, where you will have monitored stock and production levels to ensure stock is available for customers before orders are placed.
- You will have processed high volumes of orders daily, maintained accurate customer records on a CRM system, provide accurate quotations for customers and ensure that finance has correctly invoiced monthly orders.
- You will have a solid understanding of regenerating inactive accounts and generating revenue from inactive customers by dedicated calls and correspondence.
- Advanced Excel skills and proficiency in either Syspro, Sap or Oracle is essential.
- Ideally, you will have a valid driver's license and own reliable vehicle to assist the sales team when required
- A list of contactable references and a clear criminal and credit record is essential due to the level of trust of this role.
Please note that should you not be currently resident in the region and area advertised but still wish to apply, the cost of travel for interviews and relocation will be for your expense.
