Insurance Consultant

1 week ago


Bellville, Western Cape, South Africa Linkdpro Full time

Job Title:
Insurance Consultant


Who are we?
The insurance consultant role is focused on providing an end-to-end service and support to brokers.

Duties

  • This role is focused on, but not limited to; servicing broker requests, including enquiries.
  • Dealing with general insurance and policy specific enquiries;
  • Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;
  • Assisting to resolve all insurance queries within required timeframe and compliance requirements;
  • Undertaking client followups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;
  • Undertaking to adjust premiums in line with new asset values;
  • Managing client expectation on expected turnaround times for submitted requests;
  • Adhering to underwriting criteria and regional requirements;
  • Assist with profiling the client with the best suitable product and underwriting criteria;
  • Advising brokers to ensure that we meet with clients' needs in terms of the correct cover and product;
  • Assisting in implementing solutions for improvement; and
  • Standing in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.

QUALIFICATIONS AND EXPERIENCE

  • Matric/ Grade 12
    60 commercial lines FAIS credits:
  • A relevant insurance related qualification (e.g. NQF lev 5) would be advantageous
  • Proven work experience in commercial, agriculture policy administration and underwriting within the shortterm insurance industry
  • Minimum of 3 years' experience in short term insurance commercial lines and/or Agri assets

KNOWLEDGE AND SKILLS

  • Excellent verbal and written communication skills
  • Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients
  • Ensure adherence to quality, compliance and accreditation standards
  • Conduct efficient administration
  • Optimising work processes

Qualification and Experience

  • Degree or Diploma or Grade 12 with 3 to 5 years related experience.

Knowledge and Skills

  • Customer Service
  • Administration
  • Quality, compliance and accreditation
  • Team Support

Personal Attributes

  • Communicates effectively
  • Contributing independently


Action orientated
  • Contributing independently


Situational adaptability
  • Contributing independently


Optimises work processes
  • Contributing independently

B

Job Types:
Full-time, Temporary

Contract length: 6 months

Salary:
R14,000.00 per month

Ability to commute/relocate:

  • Bellville,

Western Cape:
Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Deadline: 2023/11/16

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