Outbound Sales Consultant

2 weeks ago


Bellville, Western Cape, South Africa Global Connect Recruitment Full time
Our client in the Financial Industry is looking to hire Outbound Sales Consultant (Long-term Insurance).

Location:
Cape Town, Bellville

What will you do?

  • Selling products telephonically
  • Achievement of sales targets and objectives
  • Adherence to Quality and Compliance processes to minimize business risk
  • Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
  • Maintain optimal operational efficiencies based on productivity measures
  • Adapt and change to fit in with changing business operational requirements
  • Resolve complaints and objections
  • Build and maintain good client relationships
  • Managing information regarding new products, rate changes, rulings, training updates etc.
  • Keep abreast of developments and trends in the Industry self learning
  • Ensure commitment to the FAIS Fit & Proper qualification requirements

Qualification & experience

  • Grade 12 or a relevant NQF 4 qualification
  • 1 and half years' experience within a Sales Outbound Call Centre, or at least 2 years' face to face sales
experience (with targets attached to the sales)

  • Financial services experience (advantageous)

Knowledge and skills

  • Good understanding of Financial Services Industry related legislation and regulation
  • Understanding of sales processes and servicing industry
  • Outbound Sales experience is required
  • Fluency in English and one other South African official language
  • A clear criminal and credit record
  • Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
  • Willingness to work overtime

Personal qualities

  • Selling skills
  • Computer literacy
  • Communication
  • Planning and organising
  • Building and maintaining relationships
  • Treating Customers Fairly
  • Initiative
  • Results Driven/Achievement orientated
  • Continuous learning
  • Tenacity

Salary:
R14,000.00 per month

Education:

  • High School (matric) (preferred)

License/Certification:

  • RE 5 Qualification (preferred)
Expected Start Date: 2023/06/01

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