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Outbound Sales Consultant
2 weeks ago
Location:
Cape Town, Bellville
What will you do?
- Selling products telephonically
- Achievement of sales targets and objectives
- Adherence to Quality and Compliance processes to minimize business risk
- Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Resolve complaints and objections
- Build and maintain good client relationships
- Managing information regarding new products, rate changes, rulings, training updates etc.
- Keep abreast of developments and trends in the Industry self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements
Qualification & experience
- Grade 12 or a relevant NQF 4 qualification
- 1 and half years' experience within a Sales Outbound Call Centre, or at least 2 years' face to face sales
- Financial services experience (advantageous)
Knowledge and skills
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime
Personal qualities
- Selling skills
- Computer literacy
- Communication
- Planning and organising
- Building and maintaining relationships
- Treating Customers Fairly
- Initiative
- Results Driven/Achievement orientated
- Continuous learning
- Tenacity
Salary:
R14,000.00 per month
Education:
- High School (matric) (preferred)
License/Certification:
- RE 5 Qualification (preferred)
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