Internal Management Business Consultant

2 weeks ago

Bellville, Western Cape, South Africa Santam Full time

CAREER OPPORTUNITY

The Santam BITS (Business Information & Technology Services) division has a new position available for an Internal Management / Business consultant to implement artificial intelligence decision objects into new and existing business processes.

This position will be based in Cape Town, Bellville and remote working is acceptable. The position reports to the Automation Team Leader. The person will design and implement artificial intelligence decision objects for Santam's internal business units and functional teams. These artificial intelligence decision objects are designed and delivered through a technology platform called Merlynn TOM.
In short, these artificial intelligence decision objects are called Digital Twins.

Implementing such Digital Twins of human experts enables the business unit or functional team to create capacity for expert decision makers.

Business processes are enhanced when these Digital Twins are implemented and optimized business processes results in quicker turnaround time, better service delivery and more comprehensive decision making and processing.


Key areas of responsibility:

Consult with business units and functional teams in order to understand the end-to-end business process across functional units. Identify key decision points where capacity is constrained.
Evaluate the decision point and measure the applicability of using the Merlynn TOM Digital Twin capability. Define the potential business case.
Engage with the stakeholders to understand, design and model the decision using the Merlynn TOM platform.
Train the Digital Twins using various techniques including data analyses and data manipulation.
Engage with IT teams to implement the Digital Twins into the existing or new systems.
Train business users on engaging with the Digital Twins.

Train business users on using the Merlynn TOM platform in a sandpit environment to test concepts and ideas by enabling them to create their own Digital Twins.

Assist with the day-to-day operations of the Automation Team e.g., establishment of governance and support processes, performance monitoring, benefits tracking and realization of the implemented models and age analysis of the models.


QUALIFICATIONS AND EXPERIENCE
Engineering, Business Management or relevant baccalaureus degree essential.

Minimum of 5 years' experience in business analysis or process engineering essential with a clear track record of analytical and problem-solving abilities.

Experience in data analyses, including extraction and manipulation of data is essential.
Have a strong sense for relationship building and finding rapport.
Short term insurance and Contact Centre experience advantageous.
Exposure to financial Services sector is advantageous. SKILLS AND KNOWLEDGE
Ability to take initiative and work independently and self-directed towards predefined goals and objectives
Facilitation skills to lead workshops to understand business and process problems and requirements.
Ability to quickly build an understanding of systems and processes.
Financial and business acumen
Ability to learn new tools and methodologies to assist with problem solving.
Data extraction, manipulation and interpretation. Tools such as Power BI, QlikView, Business Objects and Excel are commonly used.
Good understanding of the following platforms and methodologies is preferable:
Merlynn TOM, Atlassian toolset
Agile and Scrum framework
Strong negotiation skills and people experience.
Basic project management abilities are required.
Attention to detail.
Conflict management
Strong interpersonal skills
Keen sense of process improvement and optimization
Familiarity of automation, artificial intelligence and specifically machine learning concepts and tools.
Familiarity with change management disciplines including stakeholder management, communication, and business readiness.
Problem solving and analytical orientation.
Ability to work independently and determine course of action.
Change Leadership
Emotional Intelligence

COMPETENCIES
Driving strategy
Client Focus
Drives results
Collaboration
Cultivates innovation
Flexible and adaptable
Complex systems process analysis
Business requirements
Business process mapping
IT governance, compliance and quality improvements
Technologies

  • Business Development Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa ICG Medical Full time

    Job Title:Business Development ConsultantLocation:Tygervalley Falls, Cape Town (UK hours)Type: Full-time and On-siteSalary:Commensurate with experience, market-related basicsAbout us:We are a leading recruitment firm specializing in the healthcare industry, with a focus on providing temporary nursing staff through our renowned Greenstaff Medical brand. Our...

  • Internal Sales Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Time Personnel Full time

    Job Overview:Date Posted: Posted 14 mins ago-Location: Bellville, Western Cape-Job Title: Internal Sales Consultant (Branding)-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: - 3 YearsInternal Sales Consultant required in Bellville, Cape Town:Are you immediately available to use your confident people skills to manage a high...

  • Business Development Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa ICG Medical Full time

    Location: Bellville, Cape Town (UK hours)Type: Full-time on-siteSalary:Commensurate with experienceAbout usWe are a leading recruitment firm specializing in the healthcare industry, with a focus on providing temporary nursing staff through our renowned Greenstaff Medical brand. Our mission is to connect talented healthcare professionals with top-tier...

  • Business Development Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Sanlam Full time

    WHAT WILL YOU DO? A position has become available for a Business Development Consultant at Santam Direct, based in their Johannesburg / Belville offices. This role fulfils the execution of strategic business development initiatives (new and existing) to achieve the Business Unit's current and future growth opportunities in the direct insurance market, and...

  • Branding / Internal Sales Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Time Personnel Full time

    Job Overview:Date Posted: Posted 3 hours ago-Location: Bellville, Western Cape-Job Title: Branding / Internal Sales Consultant-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: - 3 YearsBranding / Internal Sales Consultant - Bellville, Cape Town:Do you enjoy liaising with clients telephonically? Companies who are interested in...

  • Ai Automation Business Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Progressive IT Resourcing Full time

    The person will design and implement Artificial Intelligence decision objects for Company's internal business units and functional teams. These AI decision objects are designed and delivered through a technology platform called Merlynn TOM. In short, these AI decision objects are called Digital Twins. Implementing such Digital Twins of human experts enables...

  • Business Manager

    2 weeks ago

    Bellville, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference: 9024 CMConsultant: Christa MostertOverall accountability for ensuring own truck profit & utilisation is maximised.Provide input for the total transport function budget.Manage and deliver according to the approved budget maximising profit by managing Income & Expenses.Overall responsibility for the smooth running of all transport services and staff...

  • Travel Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Helderberg Personnel Full time

    A well-established, travel agency based in Bellville has a wonderful opportunity for a Travel Consultant to join their dynamic teamtravel agent|travel consultantAn exciting opportunity is available for a Travel Consultant with a vibrant personality and minimum 1 year relevant experience.Working knowledge of Amadeus is essential. International travel and live...

  • Internal Sales

    2 weeks ago

    Bellville, Western Cape, South Africa F and G Sourcing Specialist Full time

    Our Industrial Battery Client is currently looking for an Internal Sales Consultant to join their team in Cape Town.Purpose: Management of Internal Sales for the Company from start to finish.Salary: Between R15 000 and R17 000pmCommission and company benefitsWorking from 07:30am to 5pm, Monday to Friday.Requirements: Matric Essential customer service and...

  • Business Manager

    2 weeks ago

    Bellville, Western Cape, South Africa Exceed Recruitment and Human Resource Consultants Full time

    Reference: 9024 CMConsultant:Christa Mostert Overall accountability for ensuring own truck profit & utilisation is maximised. Provide input for the total transport function budget. Manage and deliver according to the approved budget maximising profit by managing Income & Expenses. Overall responsibility for the smooth running of all transport services and...

  • Office and Administration Manager

    2 weeks ago

    Bellville, Western Cape, South Africa JSM Business Services Full time

    Our client, an Electrical and Mechanical Engineering firm that provides safe and profitable engineering and renewable energy solutions, wants to appoint an experienced Office and Administration Manager.Duties and responsibilities: Being the face of the business in the front of house Answer phone calls and greet guests Arrange and manage travel, accommodation...

  • Principal Investment Consultant

    6 days ago

    Bellville, Western Cape, South Africa Sanlam Group Full time

    About Sanlam Corporate:Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every...

  • Principal Investment Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Sanlam Full time

    About Sanlam Corporate: Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every...

  • Internal Audit Specialist: Group Internal Audit

    2 weeks ago

    Bellville, Western Cape, South Africa Sanlam Full time

    Who are we?Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well...

  • Sustainability Coordinator

    2 weeks ago

    Bellville, Western Cape, South Africa Group Facilities Management Full time

    Introduction Through our clientfacing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what...

  • Insurance Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Linkdpro Full time

    Job Title: Insurance ConsultantWho are we?The insurance consultant role is focused on providing an end-to-end service and support to brokers.Duties This role is focused on, but not limited to; servicing broker requests, including enquiries. Dealing with general insurance and policy specific enquiries; Dealing with issuance of new policies/ policy...

  • B-bbee Tele-marketing Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa RMV Solutions Pty Ltd Full time

    Are you an exceptional lead generator with proven experience in sourcing new business? A career at my clients Skills Developmentwill provide you with an opportunity to be part of a national learning and development institution. To be considered for this role, you must have astrong background in consultative selling of B-BBEE learning and development...

  • Business Investment Manager

    2 weeks ago

    Bellville, Western Cape, South Africa Blue Desk Recruitment Full time

    My client does the analyzing of SME's and entrepreneurs' businesses to determine whether or not to invest in their businesses by making finance available to them.This role encompasses making property investments on behalf of the company for the company.Take complete ownership of financial management, encompassing income and expenses, within the area office,...

  • Co-ordinator: International Relations

    2 weeks ago

    Bellville, Western Cape, South Africa University of the Western Cape Full time

    The University of the Western Cape is a research-intensive, learning and teaching African university with a legacy of social justice, community engagement and knowledge production for the greater global good. UWC enjoys an excellent international reputation with a number of its UWC programmes commanding worldwide recognition. It has achieved this by...

  • Human Capital Consultant

    2 weeks ago

    Bellville, Western Cape, South Africa Health Solutions Full time

    IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...