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Verification Outbound Agent
2 weeks ago
About Us
iContact is a leading customer service BPO provider serving international markets, bringing with a proven pedigree in the multiple sectors we serve.
We build our solutions around our client's bespoke needs, delivering a professional outsourced customer service solution built upon the partnership approach to all that we do for our clients.
We are looking for outbound Agents to join our organization.
Duties & Responsibilities:
- To support the campaign's goals and objectives by initiating the sales process referred to from the leads provided, ensuring that individual targets are achieved/exceeded while also contributing towards overall team performance in a consistent, professional, and ethical manner.
- Ensuring that individual targets are achieved/exceeded while also contributing to overall team performance consistently, professionally, and ethically.
- Using the company's inhouse technology platforms and systems supports the campaign's goals and objectives by initiating and closing the sales process referred to from the leads provided.
- Ensuring duties are performed within the parameters set out within the SLA while adhering to the rules, regulations and policies as set out by the business (may be amended from time to time
- Managing large amounts of outbound calls in a timely manner
Desired Experience & Qualification:
- Grade 12 Certificate or equivalen
- Minimum of 1 Year Outbound Telesales experience
- No criminal record
- Above average computer skills
- Ability to Multi
Rotational Current working hours: 15:00 to 00:00
16:00- 01:00
17:00- 02:00 (Please note that these shifts are rotational)
Current working days are Monday to Sunday. Schedule will be 2 days out of office 5 days in
Salary:
R5, R6,200.00 per month
Education:
- High School (matric) (required)
Experience:
- Sales or retail: 1 year (preferred)
Shift availability:
- Night Shift (required)
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