Contact Centre Agent

The Agent is responsible to effectively assist customers with general and specific queries, handling complaints by providing a consistent standard of service and compliance and to troubleshoot problems relating to our service offering.The Agent is required to provide accurate information to the customer by speaking to customers and listening to them to gain...

Our client in the Hair Care industry is currently looking for a Call Centre Agent in Randburg.Duties & Responsibilities: Obtaining client information by answering telephone calls or responding to messages left on the answer phone. Ensuring that the clients profile and details are completed as accurately and completely as is possible. The capturing of new...

Looking for a job to challenge your excellent customer service skills? Look no further.Calling all Customer Service Agents for an International Company which is a broadcasting and cable television giant.We are on the lookout for vibrant, energetic, and driven individuals to join our contact centre team of customer service experts for our international client...

Call Centre AgentsRequirements: Matric (NSC). Computer Literate. Well Spoken. Contributing to and driving sales by effectively calling clients. Achieving sales targets Ensuring your product knowledge is passed on to clients. Responsible for processing all correct information onto final sales. Adhering to sales team standards checklist skills. Possess...

Call Centre AgentsRequirements: Matric (NSC). Computer Literate. Well Spoken. Contributing to and driving sales by effectively calling clients. Achieving sales targets Ensuring your product knowledge is passed on to clients. Responsible for processing all correct information onto final sales. Adhering to sales team standards checklist skills. Possess...

Job DescriptionDear Future, Call Centre AgentRole Purpose:Telephonic communication with client base to provide accurate product information in line with standards protocols.Are you someone who can: Drive significant growth and profitability in the context of cost management. Manage costs / expenses within approved budget to achieve cost efficiencies. Deliver...

The Contact Centre Manager is responsible to ensure a one-stop service for assigned clients and allocated Learners and to enhance the overall experience of the customer.The Contact Centre Manager is responsible for establishing strong business relationships within Isonxperiences functions and to improve customer service to achieve the business objectives of...

We are looking for seasoned Team Leaders to join our dynamic team in our inbound customer service and sales contact centreRole PurposeTo manage and direct call centre agents in achieving their required daily, weekly and monthly performance targets. To take accountability for Call Centre Agents through daily monitoring, compilation of reports and...

Kairos International (Randburg) is on the hunt for seasoned sales agents.We require you to have a minimum of 1 year experience as a sales agent either in a call center or on the field. be able to travel to Randburg.Salary: R3, R10,000.00 per monthAbility to commute/relocate: Randburg, Gauteng: Reliably commute or planning to relocate before starting work...

Kairos International (Randburg) is on the hunt for seasoned sales agents.We require you to have a minimum of 1 year experience as a sales agent either in a call center or on the field. be able to travel to Randburg.Job Types: Full-time, PermanentSalary: R3, R10,000.00 per monthAbility to commute/relocate: Randburg, Gauteng: Reliably commute or planning to...

Call Centre Agent Support customer calls with their inquiries, specifically with bookings Update customer information in the system as required. Remain calm and focused on meeting customers' needs in confrontational situationsRequired Qualifications: Excellent oral and written communication skills Excellent decision making and multitasking skills Attention...

Job Description/SpecificationSales Agent/ Lead GenerationJob Title: Sales Agent/ Lead GenerationJOB SUMMARYThe Sales Agent is responsible for initiating and managing relationships with customers, serving customers by selling products and meeting customer needs, converting leads to sales, and planning and organizing daily tasks.Responsibilities & DutiesThe...

The Team leader will be responsible for the management and performance of a team of Call Centre agents based in Randburg, Gauteng.Main Responsibilities (including but not limited to):Achieve daily and monthly targets. Drive efficiency and achieve all key KPI's. Coach the agents every day to ensure positive results and conduct quality checks to identify areas...

About us, purpose, experience and qualificationsabout us:- make a promise- be deeply invested- value our differences- build trust, not territory- have courage- always do the right thingpurpose: To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business...

Our international client is looking for vibrant customer services agents to work in their online shopping campaign.Minimum Criteria Excellent articulation (Well spoken) Matric Excellent customer service skills Excellent communication skills 12 months + Call Centre Experience Flexible to work shifts Have a clear criminal record. Ability to work in a shifted...

Closing Date2023/03/0- Reference NumberSHO Job TitleCall Centre Supervisor Job TypePermanent Location CountrySouth Africa Location ProvinceGauteng Location Town or CityRandburg - Computicket House Purpose of the Job To support and coordinate the functions of the business from call centre perspective. All aspects of overseeing Call Centre Agents. Management...

Kairos is now hiring UK Sales Agents - HDRMinimum 1 year sales experience essential.Site: RandburgJob Types: Full-time, PermanentSalary: Up to R24,500.00 per monthCOVID-19 considerations:Experience: Marketing and sales: 1 year (preferred)

OUTBOUND COLLECTIONS AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB ROLETo contact debtors and negotiate payment on delinquent accounts while creating a sense of urgency on the payment thereof. Ensuring high level collections at all times within the set parameters of the Debt Collection Act ('DCA), National Credit Act ("NCA") and the...

Purpose of the Job The purpose of Call Centre Supervisor role is to supervise and co-ordinate a team of Call Center Agents, ensuring efficient and effective customer service delivery, adherence to company policies, and achievement of performance targets by providing high-quality customer service. Job Advert Details Job CategoryCustomer Service Job...

Job DescriptionTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolvedTo provide customer service telephonically or via other media and to ensure that customer queries are timeously attended to and resolved Drive significant growth and profitability in the context of cost...