Team Leader Client Service Centre Call Centre

JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

Our Lead Client is looking to hire a Service Call Centre Agent ,Duties: Log all dedicated call outs and assist team on other accounts when colleagues are absent Liaise with technicians regarding call outs Quotes Manage customer relationships Establish customer satisfaction level after all visits After hour dutySkills requirements Basic telephone etiquette...

Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry:FMCGReference Number: RDT.D.CCSCOMPANY DESCRIPTION: Our client, a well-established company within theFMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre...

NB: MUST HAVE DISPATCH EXPERIENCE IN A CALL CENTRECompany Overview:Join the A dynamic team, based in Rosebank. We pride ourselves on delivering exceptional customer service and ensuring our customers receive their orders accurately and promptly. We are looking for a dedicated Call Centre Representative to join our fast-paced environment.Job Description:As a...

Administrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...

Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...

Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...

The position of the Team Leader is it to lead a team of multi skilled call center agents within the customer service environment to ensure that all Service targets are met accordingly. Team Leaders are expected to maintain the quality of the service from the agents and to ensure that it is delivered in line with the AVBOB.You will be working for a company...

Our client is looking for online content analysts.be fluent in GermanHave Call Centre Customer Services experience.be willing to work remotely.Salary: Up to R23 000,00 per monthLanguage: German (required)Ability to Relocate: Gauteng, Gauteng: Relocate before starting work (required)Expected Start Date: 2024/04/01

Key Performance areasCUSTOMER SERVICE: Effective customer intelligence; Ensuring monthly errors do not exceed 4 in one month; Effectively and efficiently assist existing and new clients with bookings; Effectively and efficiently handle client's queries; Maintain customer/potential customer data bases; Ensuring that errors don't affect or inconvenience the...

Choose how often (in days) you want to receive a notification: Closing date: 13/06/2024 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 50810 Workplace Type: On-sitePermanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN...

We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to...

ADVERTISEMENTCall Centre Agent x4Job Grade: P11Contract type: 5-year fixed termRef No:T870012Remuneration: R Total Cost to Company p/aJob Purpose:To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and procedures.Key performance areas: To...

Choose how often (in days) you want to receive a notification: Closing date: 13/06/2024 Number of positions: 1 Recruiter name: Silindokuhle Bawuti Reference number: 50810 Workplace Type: On-sitePermanent Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile MAIN...

Who are we? Ntiyiso Consulting Group is an authentically African and globally wired management consulting firm specialising in all major industries. We deliver sustainable solutions through three subsidiaries, viz. Ntiyiso Revenue Consulting, Ntiyiso Business Consulting and Ntiyiso Industrialization Consulting. Ntiyiso means 'TRUTH' in the Xitsonga...

Call Centre Sales Agents (Outbound)Menlyn, PretoriaPermanentJob Duties Sell policies (in and out bound) Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retentionRequirements: Matric Call Centre Certificate RE 5 (Advantage) Registration as an Employee Representative (Advantage) 1 Year Experience as a...

Our client, a managed care organisation based in Pretoria is looking for a Call Centre Agent. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries.Position:Medical Call Centre Agent Adding or removing of dependants Processing medical scheme membership...

Brief descriptionThe main purpose of this position is to provide team leadership to the Conference Centre Team in the provision of hospitality services at the SARB Conference Centre to internal and external stakeholders.Detailed description Plan work for self and others to ensure that work allocated is completed within set time and defined standards....

Our client, a leading Financial Services Provider in Pretoria, is looking to appoint a Call Center Sales Agent. This person will be responsible to follow up on leads for possible sales and service existing clients on a daily basis from the Call Center.ROLE AND RESPONSIBILITIES Management of calls in a professional and efficient manner Follow up calls where...