Call Centre Consultant

Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...

JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

Attendance bonus available.What is Lead Warming?Well put it this way. Cold is not usually a positive association. Cold coffee. Cold weather. Cold attitudes. Not a lot of people will jump up and down with excitement when you're describing something cold unless it's ice cream.The same goes for cold leads. They are not the easiest to work with so one needs to...

Gauteng, Pretoria East R R 7500Well established Law Firm with a Debt Collections Department is looking for a Call Centre Agent to join their teamMinimum requirements: Grade 1 Excellent verbal communication in English plus at least 3 other SA Languages 3 Years' plus experience working in a Call Centre dealing with Banking Collections, Write off Book....

Self driven and highly motivated call centre consultants are needed.Training will be provided for free.Minimum requirements:Grade 12 or equivalent,Good communication skills and be task orientated.1 Year experience an advantageThe post Call center consultants appeared first on

POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

Key Performance areasCUSTOMER SERVICE: Effective customer intelligence; Ensuring monthly errors do not exceed 4 in one month; Effectively and efficiently assist existing and new clients with bookings; Effectively and efficiently handle client's queries; Maintain customer/potential customer data bases; Ensuring that errors don't affect or inconvenience the...

ROLE AND RESPONSIBILITIES Management of calls in a professional and efficient manner Follow up calls where and when needed Explanation of credit life insurance principles Handling all information on basis of trust Dealing with clients and processes in line with company procedures Optimal use of the "Call Centre" computer system Various languages will be an...

NB: MUST HAVE DISPATCH EXPERIENCE IN A CALL CENTRECompany Overview:Join the A dynamic team, based in Rosebank. We pride ourselves on delivering exceptional customer service and ensuring our customers receive their orders accurately and promptly. We are looking for a dedicated Call Centre Representative to join our fast-paced environment.Job Description:As a...

Our client, a leading Financial Services Provider in Pretoria, is looking to appoint a Call Center Sales Agent. This person will be responsible to follow up on leads for possible sales and service existing clients on a daily basis from the Call Center.ROLE AND RESPONSIBILITIES Management of calls in a professional and efficient manner Follow up calls where...

Job FunctionsSalesIndustriesInsuranceSpecificationMarket products and achieve sales target (TCF) Sell policies (in and out bound) Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retentionFit and Proper Requirements Adhere and comply to FSB board notice in terms of FAISRequirements:FORMAL EDUCATION...

Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry:FMCGReference Number: RDT.D.CCSCOMPANY DESCRIPTION: Our client, a well-established company within theFMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre...

Duties:Management of calls in a professional and efficient manner Follow up calls where and when needed Explanation of credit life insurance principles Building professional relationships Handling all information on basis of trust Dealing with clients and processes in line with company procedures Optimal use of the "Call Centre" computer system Responsible...

Our client, a managed care organisation based in Pretoria is looking for a Call Centre Agent. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries.Position:Medical Call Centre Agent Adding or removing of dependants Processing medical scheme membership...

PermanentJHB00169- Insurance- Gauteng, Tshwane (Pretoria) Monthly Basic Plus Commission- We are seeking a highly organised and customer-focusedRole and Responsibilities Management of calls in a professional and efficient manner Follow up calls where and when needed Explanation of credit life insurance principles Building professional relationships Handling...

Administrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...

ADVERTISEMENTCall Centre Agent x4Job Grade: P11Contract type: 5-year fixed termRef No:T870012Remuneration: R Total Cost to Company p/aJob Purpose:To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and procedures.Key performance areas: To...

OMF Service Centre Consultant- (Fixed Term Contract 12 months) page is loaded OMF Service Centre Consultant- (Fixed Term Contract 12 months) Apply locations Pretoria time type Full time posted on Posted Yesterday job requisition id JR-54057 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent...

Our client is looking for online content analysts.be fluent in GermanHave Call Centre Customer Services experience.be willing to work remotely.Salary: Up to R23 000,00 per monthLanguage: German (required)Ability to Relocate: Gauteng, Gauteng: Relocate before starting work (required)Expected Start Date: 2024/04/01

We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to...