Specialist: Vodacom World Marketing

2 weeks ago

Midrand, Gauteng, South Africa Vodafone Full time

Role purpose:


The Vodacom World marketing role is an active hands-on role that supports, coordinates and delivers activities related to Insights/Activations and Digial Content Support.

Co-ordinate and deliver all Insights and Marketing related activities for Vodacom World.

Ways of working:

A VW Markting specialist can expect to receive a marketing related brief for content / activation / launch / communication and deliver on the brief end-to-end - i.e deliver independently within the team.

Given the nature of this environment the team will also need to deliver collectively to ensure agile ways of working are deployed to deliver on specific briefs / requirements.

Often cross collaboration with other Makreting and Communications stakeholders will be required.

Perform or work with the Insights team on all research and insight initiatives for Vodacom World and deliver recommendations of additional revenue driving, product and marketing opportunities.

To deliver against the segmented marketing and communication strategy.
Participation, Development and/or editorial of all content required to support Vodacom World communication platforms (Digital displays and POS).

Create and edit content across platforms and align with "in-store executions" - digital and physical - Actively ensure that the Vodacom World online presence and social platforms are monitored and maintained.

Particpate in, deliver on and drive the annual marketing calendar for Vodacom World
Integrate marketing opportunities across the end-to-end customer journey - pre, during and post visit inclusive of optimizing omni channel.

Monitoring and tracking of customer behaviour and insights to inform future initiatives as well as product development/improvement with the Segment and Product teams.

Active participation on the Mall floor to support and educate team members on content executions and/or specific activations or launches.

Digital at the core, Innovation and Change - Proactive participation, and effective marketing related delivery of all digital transformation initiatives and partner showcases - As Vodacom's Flagship retail experience ensure best in class digital capabilities and retail innovation leading test and learn opportunities through effective promotional execution, participation and feedback to determine viability of extending new opportunities to Vodacom's retail propositions.

Training - deliver content and/or facilitate learning sessions as required to empower the front line with information on campaigns that will drive sales.

Ensure compliance to all brand standards - administrative aspects of shift clearance standards - biometric time and attendance, uniforms, grooming to represent the brand - participate actively in PRE SHIFT checks of all staff and ensure that standards are met and/or corrective actions are taken prior to team members being allowed to enter the front of house.

Manage the full uniform policy, procedure, dress code and brand standard for the mall - ensure that standard unirforms including name badges are designed and delivered and adhoc requirements linked to launches are facilitated with all stakeholders (i.e. issue to FOH team prior to the start of their shift)

Work with Centre Management team and other FOH stakeholders to plan and manage stock for Vodacom World marketing and promotional activities.


Your responsibilities will include:

Vodacom World Brand
Positioning Vodacom World as a flagship experience that delivers on best in class retail and customer care experience.
Supporting ambition of becoming a destination of choice for digital and technology experiences and empowerment of a connected society.
Be the custodian of the Vodacom World Brand ensuring compliance with all Brand standards through various activations and executions.
Manage all Brand standards - administrative aspects of shift clearance standards - biometric time and attendance, uniforms, grooming to represent the brand

Insights
Collaborate in customer-based research with Insights, Brand Comms and Product teams.

Bring together data from primary research, customer database systems and other data intelligence systems to provide timely and accurate market and customer information which informs Marketing Communication / CRM activities and wider business decisions.

To leverage research and insights to develop marketing and communication plans with the objective of driving sales and supporting positioning ambitions.

Identify trends and insights, and optimise spend and performance based on insights.
To direct efforts with Marketing and Communications teams to define propositions and develop associated roadmaps and execution plans.

To keep abreast of trends and ensure Vodacom World's marketing and communications strategy remains relevant and up-to-date with global best practice.


Sales and Marketing
Recommend, support, deliver and drive the execution of centre marketing plans and strategy for the year ahead.
Support all sale

  • Director Vodacom Business

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Business Unit:Technology can take us far but with the power of humanity, we are able to go #FurtherTogether. Are you looking to be part of a Digital partner of choice for enterprises, that places customers at the centre of everything we do, offering products and services ranging from mobile and fixed connectivity, cloud and hosting, data security and IoT...

  • Managing Executive: Vodacom Business

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The ME: VB & Digital Platforms reports to the Chief Officer: Strategy & Commercial within Vodacom Group. The role holder is accountable for defining and leading the Vodacom Group VB strategy across our Africa footprint, including across our 3 largest markets of South Africa, Safaricom and Egypt. The individual will proactively enable the Group...

  • Principal Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Responsible for leading and executing compliance assurance audits, reporting and ad hoc management requests across Vodacom Group in support of strengthening the control environment and will include data analytics execution and support across the markets in line with the Vodacom Compliance methodology and professional standards.Your...

  • Principal Specialist Sme Propositions

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role Purpose:The United Nation's (UN) Sustainable Development Goals (SDGs) and the African Union (AU) both acknowledge that Africa's drivers of economic growth and long-term sustainability for emerging markets are dependent on the potential to effectively develop the Small-and-medium size enterprises (SMEs) business model. Furthermore, the AU's African...

  • Specialist - Process Solution and Improvement

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to igniting a team of trailblazers, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Are you ready to join Vodacom's exciting world of Digital IT and become part of a high performing, dynamic technology team? With our customers at the heart of our purpose, you will...

  • Specialist Retail Marketing

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Support Retail Marketing Managers with the implementation of key marketing initiatives and strategy whilst building and maintaining relationships with key Retail stake holders.Your responsibilities will include:Support retail marketing manager/s by implementing campaigns that drive sales through effective marketing initiatives across relevant...

  • Marketing Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Develop and execute regional integrated marketing and promotional plans across Foundation, EBU (Central), and CBU commercial counties.Your responsibilities will include:Drive PR & CSI with external service agents, media, and other key role players to ensure that the brand objectives are met.Report on monthly advertising, sales, and promotion...

  • Senior Specialist Solutions Architecture

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The Senior Specialist Solutions Architecture provides thought leadership for client solutions within specified Industry Vertical/s.The Senior Specialist Solutions Architecture meets the need of ever increasing solution complexity in the Industry Vertical by having the ability to understand customer business and technology environment (at...

  • Principal Specialist: Human Rights

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The purpose of this role is to drive the execution of Vodacom's agenda on human rights across Vodacom and its subsidiaries ('Vodacom') and provide expert advice at senior levels (Group and subsidiaries) on human rights within the telecommunications sector.It involves leading engagement with a wide range of internal and external stakeholders so...

  • Specialist Data Analytics

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The H Band Specialist Data Analytics role is based in the Network Performance Intelligence department within Vodacom Technology's Africa Service Operations Centre (ASOC)This role exists at the intersection of network performance statistics, business and software automation and data science. The primary goal of this position is to ensure we...

  • Senior Specialist: Esg Social Impact

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The purpose of this role is to support the execution of Vodacom's ESG framework with a focus on the digital society and inclusion for all-purpose pillars; and social impact-related responsible business practices across Vodacom and its subsidiaries ('Vodacom'); as well as to provide expert advice at senior levels (Group and subsidiaries) on such...

  • Principal Specialist Environment

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:The purpose of this role is to drive the development and execution of Vodacom's strategy on environmental sustainability across Vodacom and its subsidiaries (Vodacom), and to provide expert advice at senior levels (Group and subsidiaries) on the environment and environmental sustainability within the telecommunications sector.It involves leading...

  • Product Marketing Manager

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:Vodacom is on a journey to become South Africa's leading tech company, moving from a handset retailer & network provider into a true marketing-led business.This role will sit within Vodacom Financial services, which has been identified as an acceleration unit within the greater Vodacom group. The ambition is to expand its product offering, and...

  • Senior Specialist: Vodacom Insurance Company Finance Business Partner

    4 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To ensure that key financial and business objectives of the Vodacom Insurance Company ("VIC") are met with regards to financial reporting, budgeting and forecasting, analysis, control and...

  • Senior Specialist: Vodacom Insurance Company Finance Business Partner

    2 months ago

    Midrand, Gauteng, South Africa Vodafone Full time

    When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:To ensure that key financial and business objectives of the Vodacom Insurance Company ("VIC") are met with regards to financial reporting, budgeting and forecasting, analysis, control and...

  • Specialist: Retail Economics

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    :When it comes to putting people first, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Business Unit:At Retail Economics and Business Support (ROPS), our commitment extends beyond providing financial support. We provide impactful and innovative solutions that enhance the decision making within the...

  • Innovation Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role Purpose/Business Unit: As Vodacom moves from a Telco to a Techco, the company is increasingly developing new and innovative technologies, software, systems, solutions and products. The Innovation strategy plays and important role in creating the innovation culture within the organisation, ensuring the organisation is able to cope in the face of...

  • Senior Specialist: Intercompany

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Role purpose:A Senior Specialist: Intercompany will be responsible to perform the End to End Intercompany (ICO) function (including processing, dispute & query resolution, accounting, planning for Budget, Forecasts and Long Range Plans as well as reporting) for a specific Intercompany stream (VSA Group) in a timely and accurate manner, in accordance with...

  • Senior Specialist

    1 month ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Number 1 Top Employer in South Africa Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Part of the commercial playbook pricing governance is crucial for market competitiveness. As a Pricing Senior Specialist, responsibilities include analyzing market trends, competition, and customer behavior for effective pricing strategies....

  • Senior Specialist

    2 weeks ago

    Midrand, Gauteng, South Africa Vodafone Full time

    Number 1 Top Employer in South Africa Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Part of the commercial playbook pricing governance is crucial for market competitiveness. As a Pricing Senior Specialist, responsibilities include analyzing market trends, competition, and customer behavior for effective pricing strategies....