Sales Support

2 weeks ago

Cape Town, Western Cape, South Africa Pesto Princess Foods Full time

Overview of the Role

  • Generate sales for Pesto Princess Foods
  • Close sales over the phone and maintain excellent customer relationships.
  • Support the Sales Coordinator with invoicing and other tasks.
  • Perform any administrative task relevant to the sales department.

Daily Duties

  • Contact new & existing customers for orders while maintaining a friendly, professional tone and making a good first impression.
  • Process orders efficiently & accurately.
  • Answer questions or product queries accurately and honestly with an engaging manner.
  • Enter, update and process customer information in the Skynamo App.
  • Keep your product knowledge fresh and inform customers of new product launches.
  • Engage potential customers in dialogue that makes future sales and upselling possible, while listening to the customers' needs.
  • Negotiate sales and address any concerns/reservations of potential customers by being a good listener.
  • Direct prospects to the sales manager when appropriate.
  • Go the "extra mile" to meet the sales quota and facilitate future sales.
  • Meet company expectations for excellent customer service.
  • Commit to departmental and individual quotas/goals.
  • Update the daily sales dashboard.
  • Invoice using Sage Evolution
  • Book couriers & distributors.

Requirements & Qualifications

  • 2 years' experience in telesales or sales related role.
  • Talent for selling, with experience in either Retail or Foodservices.
  • Excellent verbal & written communication skills, and a positive attitude.
  • Ability to think creatively and solve problems in a practical way.
  • Patience and ability to engage customers in conversation.
  • Computer literate & tech savvy with a working knowledge of relevant computer software.
  • The ability to handle rejection and pressure and to know when to seek support.
  • Excellent interpersonal skills that make you a strong team player.
  • Proficiency in Excel is beneficial.
  • High school diploma or equivalent required. Bachelor's degree or equivalent would be an asset.

Job Type:
Part-time

Part-time hours: 33 per week

Salary:
R8, R9,000.00 per month

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Sales: 2 years (required)
Application Deadline: 2023/06/15

Expected Start Date: 2023/07/03

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