Receptionist (Sales Support)

2 weeks ago


Cape Town, Western Cape, South Africa Time Personnel Full time

Job Overview:

Date Posted:

Posted 18 hours ago-
Location: Cape Town, Western Cape-
Job Title: Receptionist (Sales Support)-
Education Level: High School / Matric-
Job Level: Intermediate-
Minimum Experience: - 5 Years
Receptionist (Sales Support) required in Cape Town CBD
:

Are you a people's person who likes to greet people and make their day with your interactive personality?


This position has become vacant, due to a promotion, so if you are reliable, friendly and enjoy interaction with clients, then make this your new home.

Immediately available will be preferable.

Requirements:

  • Matric, relevant qualification advantageous
  • At least 5 years sales / administrative support experience
  • Computer Literate
  • Bilingual (Afrikaans/English)
  • Very confident, a team player who is wellspoken and presentable
  • Dedicated worker with ability to multitask well

Duties and Responsibilities:

Administration:

  • Ensure Reception area is neat, clean & tidy and the switchboard is manned at all times.
  • Ensure Internal Sales are notified should a visitor want to view the Showroom.
  • Ensure visitors are comfortable should they have to wait for their appointment.
  • Responsible for answering all incoming calls within the first three (3) rings.
  • Screen all calls, transfer all incoming calls to the correct recipient.
  • Take accurate messages when the person sought is not available.
  • Ensure messages reach the person timeously.
  • Ensure the switchboard is manned at all times.
  • Comply with any other instructions that may be given by your Manager.
  • Remain up to date with staff on leave or not in the office in order to assist visitors.
  • All tasks that need to be performed pertaining to the switchboard and reception.
  • Resolve customer queries or direct the call to the relevant person to assist

Sales Support:

  • Support and assist the sales consultants in the sales process
  • Generate quotes
  • Load specials
  • Load leads
  • Complete tenders and related documents
  • Complete order templates and forward to admin
  • Follow up on orders and confirm delivery dates
  • Update forecasts
  • Liaise with customers if and when necessary
  • Resolve customer queries or refer enquiry to relevant person
  • Generate proforma invoices
  • Do Adhoc administrative duties within reason if and when requested

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