Tech Sales Support

2 weeks ago


Cape Town, Western Cape, South Africa hands on recruitment Full time

Hands on Recruitment is working company who specializes in providing video conferencing, interactive whiteboards, wireless presentation, digital signage, Document cameras, streaming cameras, and workplace management solutions in South Africa who are looking for a dynamic and customer-focused individual to join our clients team as a Sales and Technical Support Specialist. This full-time, on-site position offers the opportunity to work in the exciting AV industry, providing sales and basic technical assistance to our valued clients and seeking new prospects.

ROLE PURPOSE:

The successful candidate, will play a crucial role in driving sales growth by providing technical sales expertise and support to our customers. The successful candidate will be responsible for understanding clients' Audio Visual requirements, recommending suitable products from the exsisitnig product portfolio, and effectively communicating their value proposition.

KEY PERFORMANCE AREAS:

Collaborate with customers in a sales mostly inbound and partially outbound sales faving role,

Identify and qualify sales opportunities, providing technical expertise throughout the sales process.

Conduct product demonstrations and presentations to showcase the features and capabilities of our solutions.

Customer facing technical presales support.

REQUIREMENTS:

– Own transport

– At least two years of experience in the AV field

– Experience in technical sales

– Basic technical support skills

– Proven ability in delivering Audiovisual and/or ITC experience.

High level of competency with the following software:

MS Office suite {Microsoft O365 Business) – including Excel, Word, Outlook, PowerPoint, Teams, OneDrive and Share Point, – We use zoho so i would rather say competency in using online business software for sales quotes, crm, inentory check etc

At least 3-years' experience in a similar role

At least 3-years' experience in commercial AV/ITC integration.



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