Sales Support Consultant

2 weeks ago


Cape Town, Western Cape, South Africa Rubicon Full time

About the Sales Support Consultant role
We are looking for an experienced
Sales Support Consultants for our Smart Buildings Division in Cape Town.

This role works closely with the Lighting Sales Consultant to grow and promote the sale of Rubicon products and fulfill a supporting role for the sales consultant to prepare quotes, sales orders, delivery schedules, and all duties thereof.


Sales Support Consultants responsibilities:

  • Fulfill support functions to sales consultant and their duties
  • Manage and interpret customer requirements speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
  • Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
  • Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
  • Schedule regular calls to customers
  • Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
  • Maintain high customer satisfaction ratings that meet company standards
  • Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
  • Establish and maintain productive, long term professional relationships with decisionmakers at customer organizations and create action plans for followup; Key accounts could require monthly / weekly followup's
  • Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively

_Role requirements are:
_


  • Matric/NQF4 equivalent/RPL with experience in sector
  • Proven track record of at least 23 yrs as a Sales Support Consultant
  • Engineering technical sales support background an advantage
  • Computer literate
  • Effective written and verbal communication skills
  • Presentable and professional
  • Driver's Licence advantageous
  • Time management skills / flexibility
  • Multitasking and ability to work independently
  • Bilingual, English and Afrikaans

About Rubicon Group:

Rubicon Group is a young, dynamic, and high-growth company operating in exciting markets. We are looking for smart, hard-working people with integrity to join us.

One of our goals is to continually improve our business, and to that end, we are seeking people who enjoy a challenge, are keen to learn, take ownership, think critically, and provide new solutions on where we can improve.

We offer a great work environment, market-related remuneration packages, and an opportunity to develop personally and within a team.

Rubicon Group is dedicated to advancing transformative technologies in emerging markets.


Our focus areas are sustainable technology, encompassing renewable energy and storage, e-mobility, intelligent lighting, and building management as well as industrial technology, comprising advanced factory automation, connectivity, and robotics.


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