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Travel and Accommodation Administrator
2 weeks ago
Travel & Accommodation Administrator for our Head Office based in Gardens (WC)
Job Summary;
RESPONSIBILITIES:
- Coordinate and book all travel requirements i.e. tickets, hotel accommodation, transport / car hire, visas etc. for both domestic and international travel for all staff.
- Travel coordination for individual traveller (coordination of individual staff travel including executives)
- Serve as a general resource and point of contact for all travel arrangements.
- Liaise with traveller to determine destination, mode of transportation, travel dates, financial considerations and accommodation required.
- Offer comprehensive assistance to traveller regarding alterations of itineraries and other travelling arrangements.
- Ensure each traveller receives the best possible quality of service.
- Keep a record of travel documentation and benefits and ensuring that these are allocated accordingly.
- Advise traveller about passport and visa requirements, currency exchange rates and vaccination requirements.
- Ensure that individual travellers are fully informed of travel arrangements and requirements.
- Handle unforeseen problems and complaints.
- Ensure that individual travel arrangements are made according to company policies and requirements.
- Ensure best possible quality of travel at best possible rates.
- Ensure travel arrangements are efficient.
REQUIREMENTS:
- Grade 12 Certificate or equivalent;
- Minimum 3 years travel agent experience
- Computer proficiency and sound knowledge of MS Office (Word, Excel, PowerPoint, Outlook);
- Outstanding organizational and time management skills;
- Ability to multitask and prioritize daily workload
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