Hotel Guest Relations Manager 3223

3 weeks ago


Gardens, South Africa What Next Recruitment Full time

A Large busy hotel in Cape Town is looking for an experienced Guest Relations Manager to join the team.

Description:
The Guest Relations Manager is responsible for the supervision and control of all guest services and administration of all Guest Service Related tasks, including maximising and growing production and utilisation in terms of accommodation revenues, conference revenues and Food and Beverage revenue to achieve forecasts. Since this position forms part of the Rooms Division Department, general Front Office duties is part of the job.

**Requirements**:
Matric
Hospitality Qualification or Similar
3 - 5 Years Guest Relations Management experience in a 5 Star environment
Hands on Problem Solving approach and the ability to remain calm under pressure
Experience with PMS systems (Protel advantageous)
Customer service driven with outstanding communication and active listening skills
Friendly, courteous and service-orientated
Ability to work as part of a team, as well as independently
Effective communication with members of staff as well as Guests of the Hotel
Honest and trustworthy beyond approach
Great attention to detail
Presentable/Professional appearance and well spoken
Team Player who leads by example
Proactive in approach
Interpersonal skills
Leadership skills
Marketing skills, especially Social Media beneficial

Please forward a full up to date CV

**Salary**: R22,500.00 - R25,000.00 per month

Ability to commute/relocate:

- Gardens, Western Cape: Reliably commute or planning to relocate before starting work (required)



  • Gardens, Western Cape, South Africa What Next Recruitment Full time

    A Large busy hotel in Cape Town is looking for an experienced Guest Relations Manager to join the team.Description:The Guest Relations Manager is responsible for the supervision and control of all guest services and administration of all Guest Service Related tasks, including maximising and growing production and utilisation in terms of accommodation...


  • Gardens, South Africa The Capital Hotels and Apartments Full time

    The Capital 15 on Orange is recruiting an experienced Guest Relations Manager - based in Gardens, Western Cape. The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are...


  • Gardens, South Africa HotelJobs.co.za Full time

    A Boutique Hotel in Gardens is looking for an experienced Guest Relations person to join the team. Matric and Hospitality diploma would be an advantage Experience in Hotel Reception and Hosting duties essential Happy to assist in other departments. Please forward a full up to date CV


  • Gardens, Western Cape, South Africa HotelJobs Full time

    A Boutique Hotel in Gardens is looking for an experienced Guest Relations person to join the team.Matric and Hospitality diploma would be an advantageExperience in Hotel Reception and Hosting duties essentialHappy to assist in other departments.Please forward a full up to date CV


  • Gardens, South Africa What Next Recruitment Full time

    A Boutique Hotel in Gardens is looking for an experienced Guest Relations person to join the team. Matric and Hospitality diploma would be an advantage Experience in Hotel Reception and Hosting duties essential Happy to assist in other departments. Please forward a full up to date CV **Salary**: R10,000.00 - R12,000.00 per month Ability to...


  • Gardens, Western Cape, South Africa HotelJobs Full time

    5* Boutique Hotel in Gardens, CT is looking for a Guest Relations Officers, the main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest handling as well as performing administration tasks. You are required to...


  • Gardens, South Africa HotelJobs.co.za Full time

    A Boutique Hotel in Gardens is looking for a Guest Relations Officer to join the team. At least 2 years experience in the same position in a 4/5 Star hotel is essential. Excellent communications skills and fluent is English is required. A stable track record with excellent references is required. Please forward a full CV, written references and a recent...


  • Gardens, Western Cape, South Africa HotelJobs Full time

    A Boutique Hotel in Gardens is looking for a Guest Relations Officer to join the team. At least 2 years experience in the same position in a 4/5 Star hotel is essential. Excellent communications skills and fluent is English is required. A stable track record with excellent references is required.Please forward a full CV, written references and a recent photo


  • Gardens, South Africa HotelJobs.co.za Full time

    A Boutique Hotel in Gardens is looking for an experienced Guest Relations Tean Leader to join the team. At least 3 years experience in the same position in a 4/5 Star hotel is essential. Excellent communications skills and fluent is English is required. A stable track record with excellent references is required. Hospitality Diploma would be an...


  • Gardens, Western Cape, South Africa HotelJobs Full time

    A Boutique Hotel in Gardens is looking for an experienced Guest Relations Tean Leader to join the team. At least 3 years experience in the same position in a 4/5 Star hotel is essential. Excellent communications skills and fluent is English is required. A stable track record with excellent references is required. Hospitality Diploma would be an...


  • Gardens, South Africa HotelJobs.co.za Full time

    5* Boutique Hotel in Gardens, CT is looking for a Guest Relations Officers, the main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties include Guest handling as well as performing administration tasks. You are required to...


  • Gardens, South Africa HotelJobs.co.za Full time

    We are looking for a Hotel Manager to assist with the running of this unique Hotel in the Gardens. You will report directly to the Group General Manager The Hotel Manager is responsible for managing the full operations of the hotel and reporting to the Group general Manager, high quality guest experience, providing a professional, efficient, and flexible...


  • Gardens, South Africa HotelJobs.co.za Full time

    The Hotel Manager is responsible for managing the full operations of the hotel and reporting to the Group General Manager, high quality guest experience, providing a professional, efficient, and flexible service consistent with the property’s procedures, to maximize guest satisfaction. - General Management - To assume the full responsibility of the Hotel...


  • Gardens, South Africa What Next Recruitment Full time

    We are looking for a Hotel Manager to assist with the running of this unique Hotel in the Gardens. You will report directly to the Group General Manager The Hotel Manager is responsible for managing the full operations of the hotel and reporting to the Group general Manager, high quality guest experience, providing a professional, efficient, and flexible...


  • Gardens, South Africa What Next Recruitment Full time

    We are looking for a Hotel Manager to assist with the running of this unique Hotel in the Gardens. You will report directly to the Group General Manager The Hotel Manager is responsible for managing the full operations of the hotel and reporting to the Group general Manager, high quality guest experience, providing a professional, efficient, and flexible...


  • Gardens, South Africa What Next Recruitment Full time

    Boutique Hotel Lodge Manager Gardens, Cape Town Salary R26K Live out Boutique Hotel, Lodge Manager - Cape Town: Salary R26 000.00 per month, NO onsite staff accommodation, must have own transport We require a Manager to be responsible for the hands on management of property operations on a day to day basis to assure optimum performance and continual...


  • Gardens, Western Cape, South Africa What Next Recruitment Full time

    We are looking for a Hotel Manager to assist with the running of this unique Hotel in the Gardens. You will report directly to the Group General ManagerThe Hotel Manager is responsible for managing the full operations of the hotel and reporting to the Group general Manager, high quality guest experience, providing a professional, efficient, and flexible...

  • Hotel Receptionist

    3 weeks ago


    Gardens, South Africa The Capital Hotels and Apartments Full time

    **The Capital 15 On Orange is recruiting an experienced Hotel Receptionist - based in Gardens, Cape Town.** The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are...


  • Gardens, South Africa Belmond Management Full time

    So much happens behind the scenes to make the magic happen! Often invisible to guests, the back of house team keeps things running smoothly, whether you’re working in Sales, Finance or Reservations, you’ll be supporting and contributing to something special. Mount Nelson Hotel is looking for a FIT Reservations agent to join our team: - Making...


  • Gardens, South Africa HotelJobs.co.za Full time

    **Boutique Hotel, Lodge Manager - Cape Town**: **Salary R26 000.00 per month, NO onsite staff accommodation, must have own transport** We require a Manager to be responsible for the hands on management of property operations on a day to day basis to assure optimum performance and continual improvement. The Manager will coordinate, direct and manage the...