Field Services Call Scheduler

Key Responsibilities: Technician Scheduling: Efficiently plan and schedule technicians' daily assignments based on service requests, geographical locations, availability, and required skills. Dispatch Coordination: Coordinate with dispatchers to relay job details, address changes, and communicate any additional instructions for technicians in the field....

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

CALL COORDINATORJob Purpose:To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service.Required: QualificationsGrade 12Business Administration or Call Centre CertificateA+ and N+ (Advantage)Required:...

The Technical Servicing Administrator will be responsible for processing all admin for the (KAM) Emergency Care Technical TeamQualifications:Grade 12 certificate is the minimum requirementExperience Required:Previous experience would be beneficial, not a requirementSyspro or ERP computer experience will be an advantageComputer literacy and proficiency in MS...

Job Description: Level 2: Call Centre Sales Supervisor =Sales Outbound and ReconnectionJOB TITLE:Level 2 Call Centre Sales Supervisor (Customer Relations Coordinator Contact Centre) ReconnectionsMAIN PURPOSE OF JOB: Ensure every moving client of FADT is assisted according to the required process. Achieve the required appointment numbers for Reconnections and...

MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all times.QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment would be advantageous Computer literacy essential (MS Word,...

You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. You will also need to update standard letters and documents for dealing with Customer queries....

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

Afrirent is a dynamic, fast-growing group of companies with an extensive fleet of vehicles and service offerings. Investment in technology, people and relationships has seen our offering expand into complementary services like car rental, tracking and monitoring, tourism and automotive sales.We are looking for a Call Centre Agent to join our team and take us...

Vacancy: Customer Service Agent - 6 Month ContractRegion: MidrandReporting to: Contact Centre Manager InlandJob Description MAIN PURPOSE OF JOB:To provide superior service to internal and external customers via all contact channels and all media. Ensure the Service Level KPI's is achieved at all timesQUALIFICATION & EXPERIENCE: Matric or relevant...

Salary/compensation: $3,000-7,000/m in compensation ($500 per closed deal + bonuses)Location: RemoteAbout Us:Mesitis is a dynamic real estate marketing agency dedicated to empowering realtors to maximize their listing appointments. We specialize in innovative strategies that streamline the lead-generation process, ensuring high-quality prospects and...

Job Title:Psychologist - Counselling Call Centre (EAP)**Location: Midrand, GPClient coverage: Nationwide servicesSalary: Market RelatedApplication Deadline: 22 July 2023We are looking for a registered Psychologist to provide Counselling services. Both Face to face sessions and telephonic counselling.Our offices and Call centre is in Midrand, Gauteng....

Responsibilities : Understand ordering and tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping procedures and systems A key responsibility of this role is ensuring that an ongoing contribution toward positive customer satisfaction is achieved. A Service Desk Agent is responsible for the...

IntroductionThe purpose of the role is to take the lead on call management and coordination with the first-time resolution principle while providing effective support of incidents and requests based on clients SLA's.Duties & Responsibilities Overseeing the ticket management process and Service Desk Agent involved in resolving the incident. Managing calls...

Business Unit, Department, Reporting Job grade/level OP2 Business Unit Digital Solutions Platform Department Octane Position reports to Team Leader: Call Desk Span of Control 0 Core DescriptionResponsible for providing technical support to service station dealers IRO the various products and services that we provide.Understand the various Software and...

About Shared Mobility Africa:Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to hear...

Are you a tech enthusiast with a passion for HVAC and Refrigeration?In the process of or already have a technical qualification?Experienced in one of the organization's technical fields? Demonstrate your skillsEssential to have strong commercial and financial knowledge, along with regional market expertise.If you're proficient in MS Office and a computer...

Salary: Market related**Location: Midrand**Job type: Permanent**Industry: FMCG**Reference Number: RDT.D.CCS **COMPANY DESCRIPTION:Our client, a well-established company within the FMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION:Reporting to the Credit and Call Centre Manager, the Call Centre Supervisor, is responsible...

About Shared Mobility Africa:Shared Mobility Africa is a leading player in the shared mobility industry, committed to transforming the way people move around urban environments. We provide innovative and sustainable transportation solutions. Join our dynamic team and be part of shaping the future of transportation in Africa.We are currently seeking a...

At PSG Wealth, we are committed to delivering exceptional client experiences and providing tailored financial solutions. As a Client Services Team Lead, you will play a pivotal role in ensuring our clients receive top-notch service and support. You will lead a team dedicated to building strong client relationships, resolving inquiries efficiently, and...