Technical Call Coordinator Lead

CALL COORDINATORJob Purpose:To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service.Required: QualificationsGrade 12Business Administration or Call Centre CertificateA+ and N+ (Advantage)Required:...

Technical Team LeadWe are seeking a highly skilled technical team lead to join our IT department and oversee the development and maintenance of our omni-channel systems. The Technical Team Lead will be responsible for leading a team of technical professionals in the design, development, and maintenance of our company's omni-channel systems.They will also be...

Overall Purpose of the Job:Ensure effective completion of all administration duties pertaining the area.Minimum qualifications and experience: Grade 12 or equivalent Excellent verbal and written communication Minimum of 2 years admin background Computer literate MS Office Experience with Listener advantageousMain duties & Responsibilities: Incumbent has to...

Business Unit, Department, Reporting Job grade/level OP2 Business Unit Digital Solutions Platform Department Octane Position reports to Team Leader: Call Desk Span of Control 0 Core DescriptionResponsible for providing technical support to service station dealers IRO the various products and services that we provide.Understand the various Software and...

Gauteng, Midrand**(Market related)My client in the digital technology industry based in Midrand is urgently looking for Technical Delivery Lead / Architect to be responsible for overseeing the technical aspects of projects and leading a team of developers to ensure successful project delivery.In order to be considered the following is required:Bachelor's...

Jurumani offers an environment where creativity and the practice of building things is believed to be fundamentally useful to both the Client and Jurumani Solutions. Providing opportunity to focus on making products and business operating capabilities work, which means we often are more concerned with how systems align, orchestrate and integrate to achieve...

COMPETENCIES: Very strong administration and coordination skills. Excellent communication skills internally and externally. Excellent organisational skills. Attention to detail and accuracy. Ability to perform excellent customer service duties. Strong interpersonal and problemsolving abilities. Forward thinker, anticipating change and reacting to this...

About Shared Mobility Africa:Mobify Tracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Call Centre Team Leader to join our rapidly growing team. If you are enthusiastic about managing and leading a team of customer service representatives to ensure exceptional customer service experience, we want to hear...

MobifyTracker, a dynamic division of Shared Mobility Africa, is currently seeking passionate and results-driven Field Agent Coordinator to join our rapidly growing team. As a Field Agent Coordinator, you will have the chance to support the coordination of field agents, assist in service schedules, and contribute to the efficient delivery of technical support...

Overall purpose of the job: The purpose of the Fire Coordinator and Administrator is to assistProjects and Operations with coordination of jobs and administration functions relating to bothProjects and Operations.Duties & Responsibilities:Scheduling of jobs with clients and technicians (internal & external) Answering all incoming calls in an efficient and...

Who are we? Oversee daytoday IT Infrastructure operations Deal with IT system issues being logged by users. Make sure the IT team investigate and resolve system and infrastructure issues timeously. Oversee all IT projects, manage the assignments of tasks, deadlines etc. Responsible for leading and managing the IT infrastructure team. Respond to Ad hoc...

Interested in a career in recruitment for an international group recruiting for the UK market with earning potential in excess of ZAR 50,000 per month then please read on.Excellent command of the English language (written and spoken)OWN CAR ESSENTIALNo experience necessary full training given. If you are a good communicator with clear spokenEnglish and a...

ROLE PURPOSE Evaluate and schedule Field Services Installation and Support calls.ROLE REQUIREMENT Evaluate Field Service support calls logged on Remedy based on priority and geographical location. Assign Filed services calls to best suitable engineer or SMME based on skill level required and geographical location of the call. Liaise with Vodacom CSOC / ENS...

Role Overview:The role of the Technical Officer (TO) in the Vodacom Business Technical Service Desk and Assurance Team is to provide technical support and incident management to Vodacom Business customers within the product and solution space of converged network service offerings.This requires taking full control and ownership of all service incidents and...

Role purpose:The role of the Senior Specialist: Technical Delivery Lead will be to lead and manage the department responsible for all aspects of the Enterprise Solutions technical delivery. This includes people management, stakeholder management, vendor management, budget management, programme increment yield, cyber security, strategy planning and execution,...

:When it comes to igniting a team of trailblazers, we're number 1.The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:The role of the Senior Specialist: Technical Delivery Lead will be to lead, influence and drive the team responsible for all aspects of the Risk/Assurance/Fraud technical...

Location: Waterfall City, Midrand, JohannesburgSalary: R90K - R120KStart Date: 1 July 2024Hybrid work model - 2 Days per week in officeKey Responsibilities:Main objectives for the position: Build a competent technical team with the ability to collaborate effectively in solving technical customer issues, learning together, and creating a strong Slipstream...

Our client is looking for a Sales Co-ordinator who will be responsible for ensuring a smooth and effective sales administration process is maintained and administrative support provided to the sales team to ensure increased sales and customer satisfaction.Requirements:Grade 12Intermediate functionality in MS Office product suite, specifically ExcelPrevious...

Role purpose:The Service Management Lead role is responsible for leading, prioritizing and managing VFS IT Service Management Practice related to:Incident and Problem ManagementChange managementContinuous Service improvementMonitoring and AlertingSLA and OLA ManagementExecuting and managing operational projects to ensure delivery as per agreed timelines and...

ROLE PURPOSEGive updates on Service Requests for customers phoning the ESD Outbound Service DeskPerform basic tests before confirming closure and verify link status using intergrity. Give feedback to customers calling into the IVR Follow up with technical officers on Service Requests for activity updates on tickets without updates and revert with feedback to...