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National Sales Manager- Retail
2 weeks ago
Reporting to - Head: Sales and Operations
Job Purpose
To devise and drive strategies for driving sales growth across the Retail business,
including identifying new business opportunities and managing customer relationships
and objectives in order to contribute to the achievement and delivery of strategic
organisational objectives. This includes leading and directing the Retail Key Accounts
Team and acting as a key contact for large retail customer accounts i.e.
Shoprite/Checkers, Pick 'n Pay, Spar etc.
Required Learning
-
Relevant degree:
-
Minimum 10 years' experience in an FMCG / Retail / Trade Marketing/
Operations environment with a proven track record of key account
management at a senior level.
-
Strong relationships with key customers and stakeholders, especially large
SA retailers i.e. Shoprite/Checkers, Spar, PnP etc.
-
At least 3 years managing teams
:
-
Solid exposure within healthcare, personal care and/or home care is
preferable.
- Strong negotiation skills.
- Customer engagement and management
- Actively build, maintain and grow strong relationships with Customers and
customer loyalty.
- Ensure comprehensive understanding of customer strategic objectives
- Engage NKAMS with regards to customer plans and interrogate previous
understanding and alignment to customer strategic objectives
- Attend regular meetings to update management, review plans and optimise
- Manage effective flow of information.
- New Business Development
- Negotiating price increases, trading terms and product deals with customers
investment.
-
Source new business opportunities in line with operational capabilities
:
- Grow current business and manage cross selling opportunities.
Be aware and have a sound understanding of competitor analysis and
distribution.
- Achievement of profitability, sustainability and financial targets
- Compile forecasts and budgets and present to the Sales Head for signoff.
- Implement, monitor and manage budgets, providing regular reports the Sales
- Timeously identify variances in budgets and formulate action plans to
- Implementation and optimisation of business strategies and plans
- Regularly analyse relevant data and conduct gap analyses to determine
- Act as interface between customer needs, retail KAM needs and Operations,
- Develop and implement measures to address problems/gaps.
- Ensure continual focus on improved delivery/customer relationships.
- Ensure compliance of the Retail KAM team to instituted processes and
- Leadership and team management
- Through effective inspirational and practical leadership, facilitate the
meet the needs of all customer, customer and group objectives.
- Create and encourage a high performance culture focusing on delivery of
- Take full responsibility for performance of all direct reports, motivating and
objectives, focusing on all aspects of sound people management, such as:
- Performance Management
- Career path planning
- Onthejob training, coaching & mentoring.
- Communication Skills
- Decisiveness and Action Orientation
- Drive to succeed
- Planning & organising
- Supportive orientation
- Leading and developing people
- Project Management Skills
- Strategic Thinking and Planning
- Cross Functional Capability
- Stakeholder engagement
Education:
- Diploma (preferred)
Experience:
- Sales: 10 years (preferred)
-
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