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Officer: Reporting
2 weeks ago
Job Purpose:
To provide assistance and administrative support to the department.
Provide assistance and administrative support to the department.
- Attend to all water queries logged.
- Replacement of faulty water meters.
- Job scheduling for Site Inspector.
- Ordering of hardware.
- Arranging access for Site Inspections.
- Providing support to contractors and site inspector.
- Regular site visits on large projects.
- Quality control on work done on site.
- Attend to all new metering requests.
- Monthly reporting on jobs logged.
- Receiving of Quotes, Invoices and Reports from Contractors.
- Provide regular feedback on jobs logged to Property management and Utility Specialist.
- Update MDA with feedback and progress of jobs logged.
- Prioritise Jobs according to potential losses or losses incurred.
- Review Job Cards received and propose recommendations.
- Provide solutions for water losses or unaccounted water usage.
- Review quoted costs vs. invoice costs
- Attend to all customer queries.
- Facilitate testing of meters when queried.
- Daily monitoring of online smart water meters.
Reporting
- Provide reports on installations, cost, progress, and feedback of meters.
- Compile meter recharge per quantity report.
- Compile VMSLK cost of sales report.
- Prepaid summary report.
- Preparing accommodation type reports
- Preparing expenditure reports
- Unit balancing reports
- Sales trend report
Working conditions:
Mostly Office Based. Limited Travelling will be required.
Qualifications & Experience:
- Matric qualification required.
- Administration course or related qualification preferred.
- Driver's license (Own vehicle)
Skills & Knowledge Required:
Microsoft Programs:
a. MS Word - Intermediate
b. MS Excel - Intermediate - Advanced
c. MS Power Point - Intermediate
d. MS Outlook - Intermediate
e. MS Visio - Basic
years' administrative experience required.
- Be able to work under pressure.
- Proficiency in English required.
- Excellent communication skills both verbal and written
- Basic understanding of reconciliation required.
Personal Attributes**:
1.
Problem solving - find solutions when emotions are involved.
2.
Reality testing - be objective; see things as they really are.
3.
Impulse control - resist or delay impulse to act.
4.
Flexibility - adapting emotions, thoughts and behaviors.
5.
Stress tolerance - coping with stressful situation.
6.
Interpersonal relationships - building mutually satisfying relationships.
7.
Social
confidence - be self-assured and at ease with people in all types of social situations.
8.
Multitasking - dealing with several activities at a time, enjoy being given new tasks before they have finished another.
9.
Persistence - sticking with tasks, not giving up, dislike leaving things unfinished.
10.
Rule
following - adhere to rules and strictly follow work regulations.
11.
Attention to detail - focus on details, strive for perfection and be well organized.
12.
Planning - enjoy making detailed plans and long-terms plans.
13.
Innovation - creative and open-mindedness.
14.
Analytical
thinking - like solving complex problems, carefully analyze information and use logic to address issues and problems.
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