Complaints Officer

Qualification / ExperienceMatric, with Tertiary qualification in legal studies, LLB/LLMSolid track record within a client service/client complaint environmentHigher level managerial experience essentialAdvanced computer literacy (MS Office)Managing the complaint management and unauthorised transaction dispute teamsPrioritising of client complaintsManaging of...

Who are we?Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral...

Job Advert Summary:Job purposeManage the resolution of customer complaints received from various sources such as: Telephone, E-mail, Workflow, Branches, Website, Partners, Brokers, Web, CEO's office, Media, Social Media.Retaining the policy holder, while maintaining a high standard of customer service. This position is ideal for a hard-working and innovative...

Job Classification Job Family Sales and Services Career Stream Client Service Leadership Pipeline Manage Self: Professional FAIS AffectedJob Purpose To log, investigate and respond to all client complaints received at Nedbank in line with the business strategyResponsibilities: Contribute to a culture conducive to the achievement of transformation goals by...

Job ClassificationRequisition Melissa CloeteClosing Date - 28 June 2024Business Unit - Nedbank Wealth Cluster - Nedbank Insurance Division - Client Experience Business UnitPlease Note- Preference will be given to applicants from previously Underrepresented GroupsJob FamilySales and ServicesCareer StreamClient ServiceLeadership PipelineManage Self:...

Job ClassificationREQ:Refilwe Falatsi:Type: 6 month (Fixed Term Contract):Closing Date: 14 March 2024:Division: Nedbank Insurance | Client Experience:Employment Equity Statement: Preference will be given to individuals from underrepresented groups. Job Family Sales and Services Career Stream Client Service Leadership Pipeline Manage Self: ProfessionalJob...

Job ClassificationRequisition:Melissa CloeteClosing Date - 28 June 2024Business Unit:Nedbank Wealth Cluster Nedbank Insurance Division Client Experience Business UnitPlease Note: Preference will be given to applicants from previously Underrepresented Groups Job Family Sales and Services Career Stream Client Service Leadership Pipeline Manage Self:...

The incumbent will be responsible for investigating members, Office of the Pension Funds Adjudicator (PFA) and FSCA complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously and accurately. Furthermore, Perform quality assurance of Responses prior to issuance, Issue responses that adequately deal with...

JOB AT A GLANCE:Our client, a national, award-winning car service and repairs company is searching for a motivated and experienced customer service manager.RESPONSIBILITIES: Requesting all the required documentation from customers or branches pertaining complaints:Signed job cards, tax invoices, supplier invoices, phone recordings, manager's handover...

SEB is looking for a Case Officer for a period of 12 months who will be in the Case Management Unit is to perform administration functions to facilitate the early resolution of member complaints filed by the OPFA. The incumbent will be responsible of managing all incoming complaints and queries, assess completeness of information on the complaint form,...

SEB is looking for a Case Officer for a period of 12 months who will be in the Case Management Unit is to perform administration functions to facilitate the early resolution of member complaints filed by the OPFA. The incumbent will be responsible of managing all incoming complaints and queries, assess completeness of information on the complaint form,...

My client is currently recruiting for a Category II Compliance Officer positionReporting to the Head:Compliance. You will overall be responsible for the implementation of relevant legislation regulations and to drive quality assurance and compliance adherence in the Adviser offices (long- and short-term assurance, collective investments and...

Seeking a highly motivated and experienced Front Office Manager to join our team in Dubai, United Arab Emirates. The successful candidate will be responsible for overseeing and managing the day-to-day operations of the front office, providing excellent customer service to guests, and ensuring that the hotel runs smoothly and efficiently. Responsibilities: ...

Join our dynamic team at Industries Education and Training Institute in Johannesburg as our Admin OfficerJob purpose: To ensure client satisfaction and to ensure efficient management of front of house functions.Minimum qualifications / skillsMatricMust have driver's license.Have own reliable transport.4. 3-5 years of Administration experience.Good...

Our client is seeking a Technical Sales Officer whose role will be to promote, support and give technical advice on the company's rock support products to the mining industry and to realize, grow and develop the company's sales and profitability targets. Focus on new business generation, account growth, market share growth, customer...

Company DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial well-being of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

OFFICE ADMINISTRATOR (IMPORT) with ISO9001 experience -Germiston area, GautengOFFICE ADMINISTRATOR (Import) with ISO9001 experience Matric- Computer Literate: Scheduling of All deliveries/Import Containers for Offloading:Process of orders ISO System:- Calculate Orders from Batch Control Formula Sheets Daily Delivery Notes:- Schedule Machine & Forklift...

What will you do?Santam Structured Insurance (Specialist Business) is looking for a suitably qualified and experienced Market Conduct Officer for a period of 6 months to be based in their Sandton office. What will make you successful in this role?Complaints Management: end-to-end management of complaints lodged directly with the insurer, or received by the...

Job Overview:Date Posted: Posted 3 hours ago-Location: Johannesburg, Gauteng-Job Title: Office Administrator-Education Level: High School / Matric-Job Level: Intermediate-Minimum Experience: - 3 YearsOffice Administrator job vacancy in Johannesburg:Do you live in the northern suburbs in Gauteng and have all round experience in an administration and client...

Job Title : HR OfficerDepartment : OfficeObjective of this PositionDuties and ResponsibilitiesHUMAN RESOURCESVacancy Advertising Vacancies to be advertised via selected media, whether concurrently or separately as allowed for by the business circumstances at the time. Compile and prepare the type of employment required. Identify the responsibilities of the...