Complaints Consultant

We're on the lookout for an experienced a Customer Service Consultant to deal with customer queries and complaints, record all data relating to the queries and ensure effective feedback to the customer from the respective client and stakeholders.As a Customer Service Consultant you will be responsible for:Customer handling Provide feedback (within 24hrs) to...

One of the largest banking giant is seeking a Claims Consultant to be responsible for coordinating and overseeing, managing and negotiating the settlement of the claims. The suitable consultant will be accountable for finalizing the claim end-to-end.Responsibilities: Register claims and appoint assessors Manage claims in terms of claims SLA Make decision...

Job Advert Summary:The Consultant be responsible for providing a professional service to PPS members and associated parties. This will include working across all areas in Servicing and Administration with the ability to process in all facets of the department and resolve queries from start to end.They will be required to make decisions within their mandate...

Job Advert Summary:The consultant will provide administrative, client and membership services within Intermediary Services and across the Life Operations business. The purpose of the role is to create a client experience that feels convenient, effortless and personal. It must feel bespoke to the client.Will work in shifts that will be rotated amongst the...

Job Advert Summary:The consultant will provide administrative, client and membership services within Intermediary Services and across the Life Operations business. The purpose of the role is to create a client experience that feels convenient, effortless and personal. It must feel bespoke to the client.Will work in shifts that will be rotated amongst the...

Join Our Team as a Long-Term Funeral Customer Services ConsultantAre you a high-energy, motivated individual with a genuine passion for customer service? If so, we have an exciting opportunity for youAbout Us:We are one of the largest financial services providers, and we are on the lookout for dedicated Long Term Funeral Customer Services Consultants to join...

Our client has an exciting opportunity based in Roodepoort, for a Service Consultant within the medical scheme space. The Service Consultant is a customer service champion, who provides an informative & intuitive customer experience to stakeholders (including: Medical Schemes, Members of the medical scheme, Providers, Employer groups & Intermediaries),...

Company DescriptionAbout KaeloKaelo provides essential healthcare solutions ensuring the physical and psychosocial well-being of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...

Are you an energetic, driven individual who has a passion for customer services, than this position is for you.One of the largest financial services is seeking to appoint 6 Long Term Funeral Customer Services Consultant for their call center.Minimum Requirements**: Matric ITC and Criminal Clear Experience as a customer service consultant Minimum 2year Long...

We're on the lookout for a Customer Service Consultant to ensure that customer service requests, complaints and queries, received are acknowledged, understood and efficiently resolved within specified timelines or escalated to the appropriate service centre in JHB North.As a Customer Service Consultant, you will be responsible for:Customer Handling...

Interactive Client Centre Consultant x- Retirement Fund Administration Interactive Client Centre Consultant x- Retirement Fund Administration Location: Type of employment Full-time Role OverviewThe ICC consultant is the first point of contact for all members/clients and support for all internal stakeholders.Duties and ResponsibilitiesTo answer incoming...

One of the largest banking giants is currently seeking Retentions Consultants to be based in their call centresKey Responsibilities:Exercise dynamic and innovative retention methods in order to retain our clients. For example: if premium is a problem for client; downgrade or reduce cover, offer discounts.Validate policy for retained client is captured...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 33 To provide ongoing support to customers utilising the Standard Bank Fleet Management Systems and the Fleet Management product ranges available. To ensure the effective use of these products and to provide regular feedback as well as to update accounts, as...

_Homeowners Client Services Consultant x4_We are seeking friendly, highly skilled client services consultants for one of our biggest clients. In this role, your duties include fostering positive client relations, managing inquiries, and promptly directing customer complaints to relevant departments.To be successful in client services, you should exhibit...

As a Customer Service Consultant you will be responsible for:Customer handling Provide feedback (within 24hrs) to customers from the client pertaining to queries referred to the client from the call center Create awareness of products Ensure call quality, answer promptly(3rd ring) Provide feedback to clients pertaining to manufacturing and or stock holding...

One of the largest banking giants is currently seeking Long Term Insurance Retentions Consultants to be based in their call centresKey Responsibilities: Exercise dynamic and innovative retention methods in order to retain our clientsFor example:if premium is a problem for client; downgrade or reduce cover, offer discounts Validate policy for retained client...

JOB SUMMARYThe main role of the Service Consultant – Unclaimed Benefits is to assess, validate and process payment of all unclaimed benefit cases within legislation, fund rules and policy guidelines. The Service Consultant must perform all claim related functions in a manner that promotes fund objectives and service excellence. The role involves the...

Job Objective:The primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to Egoli Gas external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow up,...

Managed People Solutions is looking for a young and vibrant Sales Consultant for a very well-known liquor company based in Johannesburg**Responsibilities 100% Call Adherence of between Off Trade Outlets. Driving distribution and availability of brands within your customer data base Delivering service excellence, recording and promptly acting upon customers'...

Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery ConsultantWelcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it...