Manager - Support Services

RESPONSIBILITIES:Take full ownership, responsibility and accountability for all transactions, communication and enquiries for allocated clientsFollow processes and procedures, working according to set quality standards and keeping to prescribed turn-around times, on a daily basis, which will include but will not be limited to:Incorporation / liquidation of...

The RoleWe are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day operations, fostering a collaborative environment, and implementing strategies to enhance customer satisfaction. As a key player in our organization, your leadership will...

A stimulating position is available for a vibrant, organised and professional person keen to support the sales and service function in an accounting and audit practice.Recro is a cloud accounting, tax and audit practice using technology to empower our customers and service to help businesses grow. We love partnering with our awesome clients empowering them...

Western Cape, CPT - CBD- (Market related)A future-focused, innovative technology company seeks a Service and Support National Manager to coach, mentor, and lead the team and influence change within the energy sector. This individual must have excellent support and customer service.As the Service and Support National Manager, you will be responsible for...

About the Regional Service and Support ManagerWe are hiring a Regional Service and Support Manager based in our Richmond Park, Cape Town branch.The main function of the Regional Service and Support manager is to oversee Rubicon's regional service and support activities for the designated region/s. The primary role of these structures is to attend to...

IntroductionMomentum, a financial services provider of choice since 1966, known for its entrepreneurial spirit and innovative culture is committed to wealth creation and preservation, insurance, and income protection for all our clients. We do this through our understanding of the retail insurance, savings, and investment markets in SA.Role PurposeThe...

ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERLIB 08/23ExtSALARYTCOE: R p.aDEPARTMENTLibrary and InformationServicesDIRECTORATECOMMUNITY SERVICES andHEALTHDepartmental Support Services ManagerRequirements: A relevant B degree within the public administration andmanagement, human resources, or similar fields Eight (8) years' extensive relevant...

ELIGIBILITYSuitably QualifiedCLOSING DATEREFERENCE NUMBERUMO 84/23 ExtSALARYTCOE: R p aDEPARTMENTPublic TransportDIRECTORATEURBAN MOBILITY Departmental Support Services ManagerRequirements: Relevant B Degree Up to 8 years relevant experience Computer Literacy Valid Driver's LicenceKey Performance Areas Administer the process of budgeting and reporting and...

POSITIONS AVAILABLE IN THE WESTERN CAPE/BOKSBURG/KZNJUNIOR IT SUPPORT MANAGERLeading foods retail group is currently recruiting for Junior IT Support Managers to be responsible for the following:System integration between POS and other systems Implement and support other systems Liaising with third party providers Assist with the investigation of data...

_Customer Service Advisor_ Matric Or Equivelant Must speak Englis,Afrikaans or Xhosa Must be Computer Literate Must be able to work under pressure EXPERIENCE WILL BE GREAT ADVANTAGE Must be able to troubleshoot and resolve issues, and maintain relationships with customers by answering questions and concerns with speed and professionalism Must have 3...

The EELC is a public interest law organisation established in 2012. We are a team of legal activists working to advance the rights of young people, to quality and equality in the education system, through legal research, advocacy and strategic litigation.Based in Khayelitsha, Cape Town – EELC seeks to appoint aHEAD OF SUPPORT SERVICESThe Equal Education...

Managed Services Support Specialist- Genesys Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the...

We have an opportunity for an ICT Manager: Classroom Support ServicesThe Role is responsible for designing, maintaining, managing and supporting educational technology services, such as lecture recording and technologies in classroomsRequirements:A relevant tertiary qualification (NQF 6 or higher).A minimum of 6 years' experience in an ICT or AV environment,...

About our client:One of the leading universities in South AfricaThe package:The annual remuneration package, including benefits, is between R711889 and R812389, depending on experience and qualifications.About the role:Responsibilities: Managing a team of support consultants as well as a pool of student assistants Recruiting, coaching and motivating staff...

Responsibilities: Managing a team of support consultants as well as a pool of student assistants. Recruiting, coaching and motivating staff. Planning and prioritizing team activities. Ensuring excellent levels of service through daily operations that meet service level agreement targets. Managing projects Ensuring communication and collaboration with...

_Customer Service Advisor_ Matric Or Equivelant Must speak Englis,Afrikaans or Xhosa Must be Computer Literate Must be able to work under pressure EXPERIENCE WILL BE GREAT ADVANTAGE Must be able to troubleshoot and resolve issues, and maintain relationships with customers by answering questions and concerns with speed and professionalism Must have 3...

About our Client:One of the leading universities in South AfricaAbout the Role:Responsibilities: Managing a team of support consultants as well as a pool of student assistants Recruiting, coaching and motivating staff Planning and prioritising team activities Ensuring excellent levels of service through daily operations that meet service level agreement...

Duties would include, but not be limited to:Manage and lead a team of technical support professionals, including hiring, training, and performance management. Develop and implement policies and procedures to ensure efficient and effective operation of the technical support center. Monitor and analyze key performance metrics to ensure that customer service...

1+ years of corporate setting Windows, Mac or Linux Operating systems support experience Experience troubleshooting integrated and interdependent computer systems Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminalsAmazon's IT Services Support is the first point of contact for technical...

Overall Purpose of the Job: To effectively manage the Client Services Department in terms of Client Liaison, Client Communications, Client Retention and administration. Dealing with client complaints/queries and management of staff.Minimum Qualifications and Experience: Matric / Grade 1 Tertiary qualification an advantage Relevant experience, and proven...