Support Service Centre Manager

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process...

Our client, a trailer manufacturer in the Boland region, is looking to employ a service centre manager. The role of the service centre manager includes managing all the functions in providing their customers with an all-round service excellence experience. The manager needs to be able to combine his technical experience with his management expertise.As the...

Our client, a trailer manufacturer in the Boland region, is looking to employ a service centre manager. The role of the service centre manager includes managing all the functions in providing their customers with an all-round service excellence experience. The manager needs to be able to combine his technical experience with his management expertise.As the...

Responsibilities:The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive,...

Position Summary:Industry:FMCG & Supply Management- Job category:IT and TelecommunicationsLocation:Cape Town- Contract:PermanentEE position:YesBrand:Clicks Group ServicesIntroduction:We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will...

CUSTOMER SERVICES CALL CENTRE MANAGER (JOB NUMBER:CCS MANAGERMain purposeManaging the Customer Services Contact Centre by ensuring that it has the required people, processes and technologies to consistently deliver against customer and business expectations.Key Responsibilities: Managing the daily running of the call centre, including effective execution of...

Advert reference: click_012868Advert status: Online- Position Summary:Industry:IT & InternetJob category:Others: IT and TelecommunicationLocation:Cape TownContract:Fixed Term ContractEE position:YesBrand:Clicks GroupIntroduction:We are looking to recruit IT Service Centre Interns for a fixed term contract, to work within the IT department of Clicks Group...

Purpose of the Job The purpose of the Customer Experience and Contact Centre Support Specialist role is to execute key general support activities, in cooperation with and under the direction of the Head of Customer Contact Centre & Experience, Senior Manager Contact Center Operations and the leadership team. The role provides efficient, proactive,...

Managed Services Support Specialist- Genesys Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the...

Western Cape, CPT - Northern Suburbs R 9 600 Monthly Basic Plus CommissionOur client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023.Requirements: 1 year cold calling experience. 1 year of customer services experience. Matric Must be fluent in Afrikaans and English. Must reside in the Northern...

Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers' need to respond to the everchanging world. Our powerhouse products and...

Overall Purpose of the JobUnder the supervision of the Head: Academic Operations and the Deputy Head: Academic Operations, the Senior Customer Relations Officer is responsible for ensuring that all student queries related to all aspects of the student experience are dealt with timeously and effectively by the Customer Relations Centre in line with the agreed...

Customer Services Agents wanted to service global clients with a leading vehicle brand.At least 2 years call centre customer services experience in both voice and the digital space.MatricClear Credit and Criminal recordsAbility to work shifts including weekends and public holidaysa passion for carsSalary: From R9,000.00 per monthAbility to commute/relocate:...

Client Contact Centre Services & Medical/GAP Claims Assessor x 3CPT/Southern Suburbs (Office based during the probation period)Salary Negotiable on experience (R12K - R19 K CTC PM) My client, a leading established Long-term Insurance Corporate (Medical/Individual Life Insurance) are looking for an experienced Client Contact Centre Service Inbound...

The Shared Service Centre Manager is responsible for leading and managing the South Africa UK Shared Services Team to deliver efficient, high-quality, and cost-effective support services to various business units or departments within the organisation. The role involves overseeing daily operations, optimizing processes, and ensuring compliance with company...

Our client, one of Southern Africa's leading administrator for products and services in the retirement fund and fiduciary industries is recruiting for Multilingual consultants to service their clients in South Africa.The purpose of the job is to handle workflow in the Client Service Centre and to ensure that the highest level of client service is...

CapeNature seeks to employ an experienced and enthusiastic Contact Centre Manager to provide excellent customer service and to promote this idea throughout the organization. This role requires a solid understanding of customer service with a clear goal to keep the Customer Service Agents running in an efficient and profitable manner, to increase customer...

Our client is seeking a Centre Manager, which will be responsible for the success of their Cape Town branch.Their aim is to add onto their expertise in running a profitable business, retaining clients and exceeding client expectations.The responsibilities are listed below, however is not limited to:Be the first point of contact for all clients when there is...

Our client has an opportunity available for a Customer Service Centre AgentRequirements:Matric – essential3+ years in a Customer Service environment in a similar role with the ability, knowledge and skills in providing excellent customer service support – essential.Proficient in Microsoft Office 365 with a focus on applicable tools to execute areas of...

Purpose of Job:The purpose of the senior marketing and student support coordinator at the Centre for Creative Education (CCE) is to lead the Marketing, Admissions and Student Support functions. From a marketing perspective, the focus is on building CCE's brand awareness and reputation in the marketplace via an integrated brand communications strategy. From...