Orders Clerk

2 weeks ago

Durbanville Hills, Western Cape, South Africa Prestige Cosmetics Group Full time

Position:
Orders Clerk

Department :
PDS - Distribution Centre

Location:
Cape Town Region

Reporting to :
DC Operations Manager

Prestige Cosmetics Group is offering an exciting opportunity for a hard-working and dedicated individual to join the Distribution Team as an Orders Clerk. If you are passionate about giving your all and want to make a positive contribution within a dynamic team environment; we are looking for you

Purpose of the Role
-
The core purpose of the role of the Orders Clerk is to efficiently and accurately process orders to fulfill client requirements. _

KEY RESPONSIBILITIES

GENERAL SKILLS

  • Have a hardworking and cando attitude.
  • Work under stressful and pressurised conditions

ORDER CLERK FUNCTION

  • Receive and review customer orders, ensuring accuracy and completeness.
  • Monitor inventory levels, track stock movements, and report discrepancies.
  • Accurately input order details into our system, maintaining high data integrity.
  • Coordinate with Dc and transporter to ensure timely order fulfillment.
  • Respond to customer inquiries and provide order status updates professionally.
  • Perform quality checks on orders before shipping to ensure they meet customer specifications.
  • Maintain organized records of orders, invoice documents.
  • Address and resolve orderrelated issues and discrepancies promptly.

- Adherence to Procedures and ensure compliance with company policies.

OTHER

  • Assisting in other departments based on operational needs.
  • Housekeeping in and around the DC.
  • Cycle counting and correcting stock levels.
  • Factory shop replenishment.
  • Returns replenishment.
  • Destruction stock pulling.
  • Adhere to Health & Safety Guidelines

PERSONAL ATTRIBUTES
-
Motivated:

  • Has a strong desire to better themselves and to reach their goals without continual external guidance.
-
Tenacious.

-
Sense of urgency:

  • The ability to move fast on goals and get things done.
-
Copes well with a changing environment:

  • The ability to change their focus and implementation according to what the market and business requires.

COMPETENCIES

  • Delivering Results and Meeting Customer Expectations
  • Adhering to Principles and Values
  • Planning and Organising
  • Coping with pressure and setbacks
  • Attention to detail

REQUIREMENTS/QUALIFICATIONS

  • Matric certificate
  • Previous experience working a Distribution Centre.
  • Previous experience in processing orders or a similar role would be beneficial.
  • Proficiency in data capturing
  • Working knowledge on MS Suite (Outlook, Word, Excel, etc.)
  • Available to work shifts and over time as required.
  • Must be a team player, an active learner and problemsolver.
  • Must have reliable transport.
  • Strong communication skills, both written and verbal.
  • WMS / ERP Knowledge

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