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Broker On Call Relationship Manager

3 months ago

Bellville, Western Cape, South Africa Sanlam Full time

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa.

We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.


What will you do?

  • Insure successful implementation and management of shortterm initiatives. This opportunity is focused on the retention and profitable growth of allocated broker portfolios through developing and management of strong relationships with intermediaries and internal business partners. The successful incumbent will be office bound and a company vehicle does not form part of the package.
    What will make you successful in this role?
  • Supporting sales strategy and business plan for the individual broker
  • Establish and manage strong relationships with brokers including business managers
  • Growth of allocated broker portfolio.
  • Work with brokers in developing a business plan to grow business
  • Assist in identifying new potential brokers and opportunities for business growth
  • Awareness of competition and market information
  • Facilitate the sales process and ensure that brokers deal with correct channels
  • Facilitate sale of quotes
  • Monthly analysis of figures down to broker level
  • Report at Broker Services regional meetings


 Qualifications and Experience
  • Completed grade12/matric qualification
  • Insurance related qualification will be advantageous
  • 60 Fais credits on NQF level A minimum of 3 years personal and commercial lines experience in an operational insurance environment
  • Sales experience in the financial sector
  • Experience in maintaining and growing a profitable portfolio of commercial and personal insurance


 Knowledge and Skills
  • Technical product knowledge w.r.t. short term insurance
  • Technical underwriting knowledge
  • Good communication skills (verbal and written)
  • Fully bilingual in English and Afrikaans
  • Excellent interpersonal and problemsolving skills
  • Influential and negotiation
  • Conflict management skills

Build a successful career with us

  • We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
  • Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
    Turnaround timeOur commitment to transformation*
  • The Sanlam Group is committed to achieving transformation and embraces diversity.

    This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

    The Group's Employment Equity plan and targets will be considered as part of the selection process.
The Sanlam Group is committed to achieving transformation and embraces diversity.

This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.

The Group's Employment Equity plan and targets will be considered as part of the selection process.