Inbound Call Centre Supervisor

Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry:FMCGReference Number: RDT.D.CCSCOMPANY DESCRIPTION: Our client, a well-established company within theFMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre...

The organization is seeking a dedicated and compassionate Inbound Call Centre Agent to join their team. You will be responsible for receiving calls and contacting emergency services on a 24/7 basis. This crucial role requires individuals who are capable of handling stressful situations with professionalism and empathy.Responsibilities: Receive and handle...

Call Centre Support SupervisorINTRODUCTION:An exciting opportunity has become available within the medical technology and devices industry, for a Support Supervisor in the international Call centre. Our client is an impact-driven digital health company passionate about affordable access to healthy hearing for everyone, everywhere. This is an opportunity to...

The Supervisor will be responsible for ensuring operational processes and procedures are adhered to Online, and ensure customers are happy. To manage achievements of targets and Online growth by Operational procedures. Grow the number of bets by 10% every month.The prospective candidates must meet the following criteria to be eligible for the position,QA...

We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to...

ADVERTISEMENTCall Centre Agent x4Job Grade: P11Contract type: 5-year fixed termRef No:T870012Remuneration: R Total Cost to Company p/aJob Purpose:To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and procedures.Key performance areas: To...

Administrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...

POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

We are looking for a Quality Assurance Agent with a minimum of 5 years of quality management experience in a Call Centre setting to join our team for a 3-year contract.Must have completed Grade 12Hold a Certificate in Quality AssuranceRequire a minimum of 8 years of experience (ideally 10+ years) in quality management, including expertise in Quality...

JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

Our client in Pretoria CBD needs experienced Call Center / Telesales Supervisor for the Customer Service Center.Our client offers a basic salary, and an excellent commission structureYou will be responsible and accountable for:Management of the order processing department and call centre Operations, strategy planning and implementation Managing the call...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west, Hermanstat. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales.Key Responsibilities: Conduct outbound calls to customers to promote products and services...

NB: MUST HAVE DISPATCH EXPERIENCE IN A CALL CENTRECompany Overview:Join the A dynamic team, based in Rosebank. We pride ourselves on delivering exceptional customer service and ensuring our customers receive their orders accurately and promptly. We are looking for a dedicated Call Centre Representative to join our fast-paced environment.Job Description:As a...

**Call Centre Admin Agent (Inbound & Outbound)****Lydiana (Silverton) area****Maandae-Vrydae****Persoonlike eienskappe**:Stiptelik |Uitstekende begrip / ervaring van die lewering van goeie kliëntediens aan 'n kliënt |Hoë mate van geduld & selfversekerdheid | Betroubaar & professioneel |Die vermoë om goed onder druk te werk | Besit die vermoë om probleme...

Job Description Role Overview As an Inbound Sales Advisor, you will be interacting with customers that contact the Call Centre directly.You will do the needs analysis with the customer all the while highlighting the benefits and features of the product in question and emphasizing the benefit of being ensured by OUTsurance.You will be required to interact...

Supervisor – Customer Value Maximization Listing reference: track_001203 Listing status: Online Apply by: 25 April 2024 Position summary Job category: IT and Telecommunications Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker has been South Africa's leading vehicle tracking company since the 1990s....

OMF Service Centre Consultant- (Fixed Term Contract 12 months) page is loaded OMF Service Centre Consultant- (Fixed Term Contract 12 months) Apply locations Pretoria time type Full time posted on Posted Yesterday job requisition id JR-54057 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent...

Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...

Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information. Assisting, advising, coaching and monitoring Junior Call Centre Consultant with relevant work related queries.- Grade 12 and;- Formal Training or Certificate in Contact...

The Candidate will be responsible for supervise the Inbound Pharmacy Cluster. Ensure accurate and timeous feedback on escalated enquiries and/ or complaints within SLA requirements and agreed timelines. To deliver a high standard of customer service and to meet customer needs. Description Abandoned calls to be less than 2%Attend to XTREME Actions within 1...