Quality Assurance Agent: Call Centre

Purpose of the Job:We are looking for an honest and enthusiastic Quality Assurance Agent to contribute to the organisations goals to achieve exceptional customer service to our clients. The Quality Assurance Agent will support the Call Centre by monitoring and evaluating communication, coaching & training Call Centre Agents, continually assessing and...

Closing Date2023/05/0- Reference NumberSHO Job TitleQuality Assurance Agent Job TypePermanent Location CountrySouth Africa Location ProvinceGauteng Location Town or CityHermanstad, Pretoria Purpose of the JobWe are looking for an honest and enthusiastic Quality Assurance Agent to contribute to the organisations goals to achieve exceptional customer service...

Gauteng, PTA - East**R R 12000 Monthly Cost To CompanyWe are seeking a skilled and experience Call Centre QA and Compliance Officer to join a legal firm based in Pretoria East.Use your 4-5 years of experience in legal collections or banking, AJS proficiency, and advanced Excel skills to maintain unwavering quality and compliance standards in our vibrant Call...

POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

Pretoria Permanent R p.a (neg)Supervisor: Quality Assurance - Outbound Sales Call CentreSector: InsuranceLocation: PretoriaSalary: R p.a. (negotiable)Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set...

We are looking for an experienced Outbound Call Centre agents for a Long term insurer with a big footprint in South Africa, if this interests you then read further....We are only looking for money hungry, very well spoken English, target driven and top performing Call Centre Agents who have sold funeral cover to join our client towards PretoriaAttend to...

Pretoria Permanent Marked Related Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targetsPosition Description: Implement and monitor the QA process (Internal call centres QA) Conduct call assessments Reporting...

Supervisor: Quality Assurance (Insurance) Pretoria Permanent Marked Related Our client in the insurance sector is looking for a Supervisor that will be responsible for the Quality Assurance process to assist in attaining the required quality monitoring and achieving set targets.Position Description: Implement and monitor the QA process (Internal call...

Quality Assurance Coach (Product Support)Listing reference: track_001204 Listing status: Online Apply by: 26 April 2024 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction TRACKER requires the Services of a Quality Assurance Coach in the Customer Service Product...

Call Centre Sales Agents (Outbound)Menlyn, PretoriaPermanentJob Duties Sell policies (in and out bound) Capture policy on system Attend to client queries Process amendments on policies Responsible for own policy retentionRequirements: Matric Call Centre Certificate RE 5 (Advantage) Registration as an Employee Representative (Advantage) 1 Year Experience as a...

A new call centre company its looking for sales agents around pretoria training will be provided, please note that its commission based plus weekly and monthly incentives the is no basic salary for more information please contact this number Work Remotely NoJob Types: Full-time, PermanentSalary: R4, R6,000.00 per monthExperience: Cold calling: 1 year...

Gauteng, Pretoria East R R 7500Well established Law Firm with a Debt Collections Department is looking for a Call Centre Agent to join their teamMinimum requirements: Grade 1 Excellent verbal communication in English plus at least 3 other SA Languages 3 Years' plus experience working in a Call Centre dealing with Banking Collections, Write off Book....

We are looking for dynamic COLLECTIONS AGENTS to join our high paced Call Centre in Pretoria East.If you have: Grade , with experience or no experienceWe offer: Salary of R4500 R5500 + commission & incentivesDon't hesitate to send your CV today.Job Types: Full-time, PermanentSalary: R4, R5,500.00 per month

ADVERTISEMENTCall Centre Agent x4Job Grade: P11Contract type: 5-year fixed termRef No:T870012Remuneration: R Total Cost to Company p/aJob Purpose:To handle Customer calls according to prescribed Call Centre specifications as to inform, assist and advise Customers on all CIPC products, services, related processes, and procedures.Key performance areas: To...

OUTBOUND CALL CENTRE AGENTSOutbound Call Centre Agent, based in Menlo Park, Pretoria - Market related Commission and incentive structure. Excellent inhouse training in terms of product knowledge and business development skills.MINIMUM REQUIREMENTS:- Matric:- ± 2-3 Years Call Centre Environment Experience (Advantage):Marketing / Sales Experience...

Our Lead Client is looking to hire a Service Call Centre Agent ,Duties: Log all dedicated call outs and assist team on other accounts when colleagues are absent Liaise with technicians regarding call outs Quotes Manage customer relationships Establish customer satisfaction level after all visits After hour dutySkills requirements Basic telephone etiquette...

Administrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...

Our client, a managed care organisation based in Pretoria is looking for a Call Centre Agent. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries.Position:Medical Call Centre Agent Adding or removing of dependants Processing medical scheme membership...

JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

Life and Funeral Sales Call Centre AgentsMenlynPermanent We are seeking Call Centre agents with experience in long term insurance.Basic and commission. Requirements:MatricClear ITCRE 5 within 2 years of DOFAFull FAIS credits within 6 years of DOFA