Facilities Officer

2 weeks ago

Johannesburg, Gauteng, South Africa MyCalling Full time

At Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.


We place our people at the centre of everything we do and believe that the way you treat your customers and people differentiates us.


Are you ready to take the next step in your career?

What you will be doing;


The purpose of this position is to manage the Business Unit's site facility activities, in accordance with Merchants SLA objectives and targets.


  • 1. Site Maintenance
  • Conducts site visits to ensure operational effectiveness with mínimal disruption to ongoing working staff.
  • Ensures all work undertaken conforms to the Health and Safety Act and is not in contravention of any National Building Regulations.
  • Ensures cleaning staff efficiency on site at all times and manage cleaning routines for the BU.
  • Coordinates the repairs and replacements of all office equipment.
  • Assists IT team with office reticulation projects.
  • Supervises all outsourced facilities functions.
  • Ensures adequate stock levels are maintained within business unit with regards to cleaning materials, refreshments etc.
  • Builds cordial relations with Landlords and Governmental Institutions (Eskom/City Power/Public Works).
  • 2. On Site Vendor Management
  • Liaises with all internal and external suppliers and vendors, building services management, Security, access control and cleaning staff to ensure that they are performing as per accepted SLA's.
  • Resolves conflicts with mínimal or no disruptions to overall daily operations.
  • Ensures all escalations regarding contractor performance/non performance is escalated to line manager.
  • 3. Project Management
  • Ensures accuracy and completeness of information submitted to management on projects in order to avoid delays.
  • Develops and maintains a sound understanding of policies and procedures to develop alternatives to improve and expedite time frames.
  • Endeavours to reduce turnaround time to deliver projects within cost and quality.
  • Ensures that all activities are performed timeously, accurately and professionally.
  • Communicates daily with contractors on progress and attends weekly meetings.
  • 4. Document Management.
  • Compiles and submits all reports timeously.
  • Conducts quality checks in terms of documentation conditions to comply in the site build/maintenance.
  • Reviews and approves of contractor documentation.
  • Ensures all documentation information accuracy.
  • Keeps records (hard copy and electronic) of all permits, leases, and correspondence.

Knowledge
years experience in Facilities/Property Management and Development and/or site maintenance field.

  • Minimum 2 years proven technical maintenance experience in a service delivery environment
  • Experience in managing vendor relationships

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