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IT Facilities Officer

3 months ago

Johannesburg, Gauteng, South Africa iSOLV Full time
About the Position


The facilities officer will monitor all IT facilities and security-related aspects, pertaining to our data centres as well as the office environment.

The facilities officer will enforce and monitor the adherence to all operations and security related policies across the organization, will monitor security breaches and incidents daily.

The facilities officer is also a trusted role for TrustFactory.

TrustFactory is an internationally accredited Certificate Authority (CA) that issues various digital signing certificates as part of its product offerings.


The officer's responsibilities include the following:

  • Maintain all TrustFactory assets and ensure protection thereof
  • Enforce and monitor controls to prevent tampering with cryptographic hardware
  • Ensure correct handling of all CA equipment per WebTrust regulations
  • Enforce and constantly monitor CA facility's operations and security as per relevant policies and regulations
  • Ensure CA key transportation regulations are adhered to when applicable
  • Enforce and monitor equipment security and general controls
  • Enforce and monitor the adherence to all operations and security policies
  • Carry out biweekly tape rotation and offsite backup procedures per policies
  • Monitoring all access control records
  • Approval of Access Control requests
  • Registration of users & revoking of users' access
  • Liaising with the vendor for maintenance of access control systems
  • Monitoring that backups are complete and ensuring the offsite tape rotation process is securely executed
  • Management of external penetration testing vendor
  • Liaising with System Administrator for patching security vulnerabilities identified by external penetration testing vendor
  • Providing annual operations and security reports to auditors
  • Reviewing firewall rules and policies together with System Administrator
  • Monitoring of IPS security incidents & patterns
  • Blacklisting of suspicious IP addresses and domains
  • Adding new VPN users and revoking VPN users
  • Monitoring VPN access logs
  • Ensuring backups complete successfully
  • Monitoring surveillance systems footage
  • Liaising with vendor for maintenance of system
  • Act as the Security Officer trusted role and perform key ceremony duties
  • Maintain the asset register for TrustFactory IT assets
  • Reviewing assets before leaving & entering premises
  • Ensure deletion and disposal of storage media executed as per policy
  • Ensure Key Management Database records are accurate
  • Check that safety/fire alarms and exits are operational
  • Test alarm systems/intruder detection systems are operational
  • Check that physical controls as per the Physical Security Policy are set up correctly and operational for all Zones
  • Ensure data centre controls are set up and working effectively as per policy
  • Lead and coordinate the security incident management process
  • Monitor system logs and detect potential incidents
  • Management and implementation of the overall Information Security Management System of TrustFactory. Review and update policies in line with business requirements
  • Ensuring compliance with the information security controls
  • Enforce the technical compliance of information systems with security policy requirements. When acquiring new or changing existing information systems, check that security policy requirements can be met by new system
  • Implementation of controls to ensure compliance with privacy and personal data protection regulations
  • Conduct background checks on current staff and contractors (criminal, identity, certificates) as required by policy
  • Conduct information security awareness training to all staff
  • Review and approve Change Control requests
  • Maintain and update the BCM Plan document, and arrange annual BCM/DR testing
  • Conduct Clean Desk and Clear Screen compliance reviews to educate and enforce Classification Policy
  • Ensure all security systems are correctly licensed

Desired Skills

  • Completed relevant IT Security operations courses eg CompTIA Security+; Fortinet etc
  • IT Diploma
  • 1 to 2 years' experience working in an IT environment
  • Knowledgeable and hands on with hardware support and setup.

Skills required:

  • Must have a working level of data centre knowledge
  • Must be security aware and willing to keep updated with technology
  • Fast learner willing to learn and keep updated with security technologies and manage operational security processes
  • Knowledgeable in information security policies standards and processes
  • Auditing security processes
  • Knowledgeable in managing security systems
  • Person with high levels of trust and integrity
  • Excellent communication skills both written and oral
  • Proficient with MS Office Suite
  • Word Excel PowerPoint Project
  • Ability to communicate effectively with customers and internal staff and effectively work in a team environment
  • Ability to coordinate supervise and communicate with contractors who perform maintenance or upgrade work on these systems.