Facilities Administrator

2 weeks ago


Johannesburg, Gauteng, South Africa Helderberg Personnel Full time
A national Property Investment company based in Rosebank has a vacancy for a strong administrator with an assertive nature to join their highly effective team

facililties help desk|property

Responsibilities:

This position requires strong administration and communication skills.

As part of a team, you will be responsible for ensuring tenant and operational issues / concerns are acknowledged and addressed in a timely and efficient manner.

In this role, you will be the first point of contact for a variety of facilities management requirements, in particular you will effectively administer the reporting, recording and progression of a wide range of Facilities issues, as well as general administrative and reporting support to the Portfolio Manager

Facilities:

  • Facilities tasks including, but not limited to:
  • All filing, database functions, scanning, printing and other ad hoc duties;
  • Minute taking during any Facilities Meetings as directed
  • Opening job cards and managing the progress
  • Major works: monitor and follow up on progress
  • Inspections: monitor and follow up on progress
  • Project tracking
  • Ensure that tickets are assigned on a daily basis to the relevant staff member within the department
  • Ensure to update the timeous feedback from the relevant project manager/relationship manager
  • Ensure that there is no duplication of tickets on the system
  • Ensure that weekly open ticket reports are sent automatically
  • Ensure to print out the relevant persons reports
  • Ensure that the relevant persons work through their lists promptly
  • Ensure oneonone meetings are held with relevant persons in order to assist with the updating of the relevant ticket reports and where feedback if required
  • All other general office administrative functions as directed, to be carried out accurately and timeously
  • All filing, database functions, scanning, printing and other ad hoc duties
  • Office admin
  • Fleet reporting
  • All other administrative tasks as required

Requirements:

  • 12 years facilities help desk experience
  • Experience on facilities software (advantageous)
  • Excellent customer service orientation
  • Ability to deal with pressure and deal with multiple conflicting priorities
  • Bilingual advantageous
  • Ability to manage conflicting parties
  • Excellent problem solving and decision making abilities
  • Integrity, assertiveness, flexibility, accuracy, accountability and the ability to cope with pressure


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