Exports Customer Sales Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa PUMA Full time

SALES

EXPORTS CUSTOMER SALES COORDINATOR:

  • Cape Town, South Africa
    YOUR MISSION:

The Export Customer Sales Coordinator is responsible for the support of backend sales administration by the effective processing of sales orders and managing the Orderbook for various export customers to achieve highest possible conversion rate from order to invoiced sales.

The responsibilities will also include assisting with the logistics of exports deliveries.

Key Performance Indicators:

  • Oversee and maintain the order administration of Africa Exports Customers/Intercompany orders.
  • Generate shipping documentation for timeous submission to drive monthly target achievements to ensure customers' orders are processed.
  • Attend to and resolve customer and Agent queries.
  • Liaise with Credit Control Department to resolve problematic accounts, Purchasing Department to ascertain product availability and Warehouse to determine delivery specifications.
  • Maintain the order book of Africa Exports Customers/Inter Company orders.
  • Ensure all backorders and oversold products are cleaned up.
  • Maintain open sales orders by monitoring and updating the order book for Africa Exports Customers/Intercompany orders.

Tasks:

  • Run availability reports monthly or as required per customer.
  • Sends free to sell reports to customers to drive sales
  • Oversee and maintain the order administration of Africa/Inter Company orders.
  • Capture and process immediate and future orders for best delivery
  • Communicates product discrepancies to customer and find replacements to secure and drive sales
  • Ensuring the correct discounts and pricing is applied within good time to secure orders and deliver within the customers required time
  • Generate Pro Forma Invoice and Order Confirmation for customer approval and payment requirements
  • Work closely with the Warehouse to ensure goods are packed within the required time and weights and dimensions received timeously
  • Ensure the correct container and freight invoice is received from Freight Forwarder
  • Constantly liaising with Accounts department for update on Recon of Customer Accounts to ensure customers are up to date with payments
  • Preparing all export documentation (commercial invoice, delivery note, weights and dimensions, SADCS and summary order sheet, export instruction form) for customs and shipping
  • Request Sea, Air and Road Freight quotes and booking suitable shipments with freight forwarders to meet commitments to customers
  • Loading RA's and PO's accordingly to secure credits to customers and payments made by customers
  • Assist with insurance claims and credit notes
  • Monitoring and tracking shipments
  • Troubleshooting and expediting shipments that have been heldup
  • Continuously identifying opportunities to improve service delivery and efficiency
  • Maintaining a high level of general Customer Service

YOUR TALENT:

- a relevant tertiary qualification;
- +2 years' experience within Export logistics or similar role.

  • Excel advanced skills
  • SAP knowledge would be an advantage
  • General Administration and Organisational Management
- attention to detail


PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability.

Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.


  • PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

  • Customer Services Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa SA - Liner Business - Operations - Cape Town - Exports Full time

    COORDINATOR CUSTOMER SERVICE EXPORT DOCUMENTATION - CAPE TOWNJob Purpose & Primary Job ResponsibilitiesThe purpose of this role is to ensure high quality customer service by delivering targets, objectives and customer satisfaction. Pro-active coordination and management of our customer portfolio and build strong customer relationships within the Customer...

  • Exports Sales Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Tower Group Full time

    Our client located in Maitland is looking for a Export Sales Coordinator to join their team. Must be able to Speed typing/Touch typing and will be tested.Requirements: Minimum of 3 year's relevant experience Experience in an export environment is advantageous Minimum of 3 year's administrative experienceQualifications Minimum requirement: MatricKey...

  • Exports Sales Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Recruitment Matters Africa Full time

    Responsibilities: Export sales will be responsible for servicing a customer base Responsible for Department administrative requirements Processing orders and coordinating dispatch with the logistics team Responsible for customer communication Responsible for Debtor statements and payment collections Preparing all required export documentation Ensuring all...

  • Imports Exports Clerk

    2 weeks ago

    Cape Town, Western Cape, South Africa GG Financial Recruitment Full time

    Maternity leave contract for an Imports/Exports Coordinator based in Milnerton Cape Town. Applicants should be immediately available ( start 01 June 2024), own car and 2 years minimum experience in handling import/export documentation.Key Responsibilities:Order Management:Process customer orders accurately and efficiently.Confirm order details with customers...

  • Export Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa Megan Frg Consulting Full time

    Export / Logistics AdministratorLocation: Observatory, Cape TownSalary: Market RelatedAbout the Role:Opportunity available for a Logistics Administrator to join a successful and established company with the global fruit export industry.Requirements:Relevant Tertiary Qualification advantageous3+ years' experience within Logistics or Export AdministrationMS...

  • Export Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa Quality Connect Staffing Full time

    Prepare estimates for export enquiries Receive client shipment export instructions Plan and coordinate export arrangements in accordance with customer requirements. Arrange cargo bookings. Arrange collection of shipments, complete customs and carrier formalities Ensure compliance with customs and other governmentinstitution requirements and regulations....

  • Sales and Export Assistant

    2 weeks ago

    Cape Town, Western Cape, South Africa Zeal HR Full time

    Sales and Export AssistantCompany based in Montague Gardens, Cape TownIntroductionMinimum RequirementsQualifications & Experience Matric or equivale4nt NQG level Good organisational skills Computer literate Good organisational and communication skills MUST have own transport and drivers' license. Strong Sales Assistant / Administration experience.Main areas...

  • Imports Exports Customs Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Western Cape Recruitment Full time

    Requirements:Minimum: Customs Compliance QualificationBtech or related degree would be highly advantageousExperience: minimum of - 5 years of relevant customs processes experienceAdvanced level of Microsoft Excel skillsProven experience of import/export regulations and laws.Job Types: Permanent, Full-timeApplication Question(s): How many years of...

  • Export Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa Heineken Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We Go Places How about you? Immediate Superior:Carmen HauptJob Grade:08Location: Cape TownFunction: Supply ChainSub Function: Supply Chain Customer, Logistics and DistributionType of Contract: PermanentReference Number:...

  • Imports Exports Customs Officer

    2 weeks ago

    Cape Town, Western Cape, South Africa Western Cape Recruitment Full time

    Requirements:Minimum: Customs Compliance QualificationBtech or related degree would be highly advantageousExperience: minimum of - 5 years of relevant customs processes experienceAdvanced level of Microsoft Excel skillsProven experience of import/export regulations and laws.Job Types: Full-time, PermanentApplication Question(s): How would you rate yourself...

  • Export Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa Heineken Full time

    We Go Places How about you?Immediate Superior: Carmen HauptJob Grade: 08Location: Cape TownFunction: Supply ChainSub Function: Supply Chain Customer, Logistics and DistributionType of Contract: PermanentReference Number: 108511Closing Date: 10/06/2024- Purpose of the jobTo ensure that all applicable export regulations, policies, and processes are met with...

  • Contract and Export Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa Signal Hill Products Full time

    Western Cape, CPT - Northern SuburbsSignal Hill Products is looking for a Contract and Export ControllerPosition/Title: Contract & Export ControllerReports To: Head of Supply Chain & Logistics/ExecutivesFunction: LogisticsArea: ProductionNumber of Reports 0Overall Responsibility:The Contract & Exports Controller responsibilities will include overseeing the...

  • Customer Services Coordinator Imports

    2 weeks ago

    Cape Town, Western Cape, South Africa SA - Liner Business - Customer Services - Cape Town - Imports Full time

    Job PurposeEnsure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department's daily functions and procedures.Primary Job...

  • Imports/exports Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Rubicon Full time

    About the Imports/Exports Manager roleWe are looking for a qualified and experienced Imports/Exports Manager to be based at our Richmond Park, Cape Town offices.The purpose of this role is to plan and implement Import/Export strategies and activities consistent with overall business requirements of the organization.DIRECT REPORTS:2 direct reportsREPORTING...

  • Export Logistics Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa RPO Recruitment Full time

    RPO Recruitment is excited to be partnering with a leading food manufacturing company in Cape Town to find an Export Logistics Manager. If you have a passion for the food industry and extensive experience in export logistics, this role could be the perfect fit for youAbout the Company:Our client is a well-established food manufacturing company that is known...

  • Specialist Export Account

    2 weeks ago

    Cape Town, Western Cape, South Africa Adidas Full time

    Purpose & Overall Relevance for the Organization:To passionately assist the Export organisation in identifying, developing and implementing strategies for the profitable growth of the adidas Group brandsKey Responsibilities: Assist with the implementation of the Market Excellence strategy across Wholesale, Franchise and Ecom. Ensure the best possible Net...

  • Head of Exports

    2 weeks ago

    Cape Town, Western Cape, South Africa The Recruiters Full time

    Title:Head of Exports - R90 k p/m - SSubs, CT - Permanent:Salary: R90k p/mDescription: This is an excellent opportunity to head up the Export division of a group of companies which include a world renowned vineyard/winery. The Head of Exports will manage business relationships with the agents, importers and distributors of 3 brands in all international...

  • Import and Export Controller

    2 weeks ago

    Cape Town, Western Cape, South Africa TrudyQ Consulting Full time

    Take your experience and skills gained within Import & Export control processes to the next level at this Logistics Service Provider that differentiates themselves from their competitors through their unique Customer Services Driven Strategies.Minimum Requirements:Matric/Senior Secondary Qualification (NQF4)Minimum of - 5 Years experience within an Import &...

  • Export Assistant

    2 weeks ago

    Cape Town, Western Cape, South Africa Believe Resourcing Full time

    A growing stock distribution company is seeking a new export assistant.With national representation and a presence in Southern Africa, and currently expanding into Sub-Saharan Africa, this dynamic company is looking for an experienced and energetic person to assist with below tasks:Administrating the export of stock into African countries. Dealing directly...

  • Import and Export Clerk

    2 weeks ago

    Cape Town, Western Cape, South Africa Platinum Drops Full time

    We are currently seeking an experienced Import and Export Clerk to help us ensure clients orders are processed by implementing the freight export and import processes according to legal requirements.Key Responsibilities: (include but are not limited to)Co-ordinate sea freight, local and national imports Place order with the suppliers via e-mail Check...