Area Manager

2 weeks ago


Centurion, Gauteng, South Africa Stonebridge HR Solutions Full time

We have an exciting opportunity available in the Centurion area as an Area Manager (PTA and JHB region) for a company within the Food (Retail) industry to provide a link between the different franchise stores and Head Office and to ensure that the company's stands and brand guidelines are implemented and always maintained.


Reporting line:
Report to the Operations Executive who is based at Head Office in Centurion

Requirements:

  • Grade 1
  • Tertiary qualification will be beneficial
  • 5 years' experience within the food industry and previous experience in dealing with franchisees.
  • A solid understanding of training principles.
  • Sound financial understanding of gross profit and food costs.
  • Have a valid CODE 8 driver's license.
  • Travelling in this position is required.
  • Working nights and weekends is also a requirement.
  • Has the ability to think strategically.
  • Able to cope within a pressurized environment.
  • Able to give good and consistent advice.
  • Be proactive, committed, a good negotiator, able to handle conflict, well organized, an excellent communicator, a problem solver, a team player, and someone who shows initiative.
  • Ability to management yourself work independently

Responsibilities:

  • Act as a communication link between the franchisees and the franchisor.
  • Ensure all stores under your control are in total compliance with the Franchise Agreement.
  • Should there be a complaint in a store, a report back in writing must be sent to the Operations Executive on the actions taken at store level to ensure the complaint does not happen again.
  • Advise franchisees on food costs, marketing, profitability matters as well as operations procedures including finding variances on daily, weekly, and monthly stock counts.
  • Assist franchisees to identify and correct food costs that are above or below the company standard.
  • Assist franchisees to identify marketing and sales opportunities.
  • Providing all support required by the franchisee and Corporate Store Managers in the setup of a new store, revamp, relocation or sale including the following:
  • Opening stock order.
  • Equipment order.
  • Marketing order.
  • Staff levels and rosters.
  • Food preparation including production lists.
  • Dough levels including dough sheet forecasting and completion.
  • Applications of telephone lines, credit card machines, internet, vegetable suppliers and ABI contracts.
  • Perform a dry run the night before the new store opens to check quality of product.
  • Providing all support required for a period of no less than 7 days.
  • Assist both the existing franchisees and the existing company owned stores, where and when required.
  • Provide on the job training to the franchisees and the staff, when needed.
  • Scout for new sites when travelling and inform management.
  • Assist in managing the expired Franchise and Lease Agreements.
  • Reporting:
  • Day Report
  • Night Report
  • Telephone Report
  • Management Report
  • Any other ad hoc duties

Benefits:
Company Car, Fuel for business use and phone reimbursements (up to R1000)

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