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Supplier Relationship Management
2 weeks ago
service levels for SITA key clients and ensures maximum value is received for the money that an organization pays
to its suppliers.
Key Responsibility Areas
- Provide inputs in the solution architecture development and execution.
- Participate in the development of strategies for managing Wide Area Network suppliers to ensure alignment with
- Monitor supplier performance on operation, maintenance and governance across the provisioning of the Wide
- Manage supplier relationships in line with contracted Service Level Agreements for cost reduction and increased
- Ensure that service providers participate on SITA's disaster recovery and business continuity
- Ensure compliance to governance structures to avoid audit findings and irregular expenditure
- Ensure effective management of resources (i.e., budget/finances, asset) within the Unit.
Qualifications and Experience
Required Qualification:
Minimum National Diploma/ Degree in Computer Science /Information
Technology/Engineering or relevant equivalent NQF Level 6. Certificate in ITIL.
Experience: 3 -5 years in the provision of ICT services / solutions, business support/operations as well as in the
provisioning of large systems within the corporate which should include the following: - 3 years ICT Service
Delivery experience with a sound understanding of the underpinning technologies. IT/Service Delivery exposure on
ITSM (Service Management) practices and principles - 3 years IT contracts and vendor management experience
**Technical Competencies Description
Knowledge of:
IT Models and Frameworks; Vendor Management, Project Management skills, Contract
Management; ICT Business Environment and Landscape Governance; Risk Management; Knowledge and
understanding of ICT technologies, legislation, policies and procedures. Knowledge of PFMA and procurement
procedures in Government. Understanding continual improvement through service/process monitoring and
evaluation. Financial Management, IP Infrastructure Administration and Systems management.
Technical competencies:
Network/Infrastructure Management.
Leadership competencies:
Attention to Detail; Analytical thinking; Continuous Learning; Disciplined; Resilience;
and Stress Management.
How to apply
- Register using your ID and personal information;
- Use received one-time pin to complete the registration;
- Log in using your username and password;
- Click on "Employment & Labour;
- Click on "Employment & Labour;
- Click on "Recruitment Citizen"
- Login using your username and password
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