Service, Maintenance and Warranty Auditor

2 weeks ago


Edenvale, Gauteng, South Africa Ellahi Consulting Full time

The Employer:

is the financial services division of a leading automotive group in the South African market, providing asset finance and various VAP/aftermarket motor vehicle products.


Location:
Edenvale Gauteng


Salary:
R R25 000 basic pm

Benefits:

  • Inhouse medical aid (50/50 contribution)
  • Retirement Fund (50/50 contribution)


The Auditor contributes to the Organizations goal by assisting the various businesses within the company and to validate claims and perform audits in the extended dealer network.


Education requirements:

  • Matric / NQF level
  • Tertiary qualification (advantageous)
  • Mechanical knowledge/experience (advantageous)

Required Experience:

  • Good Microsoft Office Skills, especially intermediate to advance Excel skills (compulsory)
  • 2 Years' experience in After Sales division within the dealer network
  • General knowledge of the Motor Industry
  • Deadline driven
  • Team player that is reliable
  • Good written and verbal communication skills
  • Attention to detail is key
  • Time Management
  • Being able to adapt to change
  • Selfdisciplined and be able to work on their own
  • Good negotiation skills and being able to manage conflict with external parties
  • When necessary, must be able to coach/train employees in the dealer network

Other requirements:

  • Criminal and credit clear
  • Own or reliable transport
  • Punctual
  • Trustworthy
  • Ethical
  • Selfmotivated need to achieve objectives without constant supervision
  • Dynamic positive attitude
  • Disciplined
  • Flexible and adaptable in changing and challenging circumstances
  • High level of accuracy and be able to operate under pressure
  • Attention to detail
  • Own and live up to Company values

Duties and responsibilities:

  • Conduct Service and Maintenance audits at the various dealerships according to the agreed upon audit methodology and audit plan
  • Assist with validating claims across the product range within the company
  • Report on any irregularities found while performing audits
  • Assist the team by phoning customers when certain audit functions are performed by the team
  • Ensure that company policies and procedures are adhered to. While validating claims, identify breakdown of controls
  • Should be able to work on different systems used by the various businesses within the company
  • Assist the Specialized Services team with Ad-Hoc duties, such as capturing etc. when required
  • Own and live up to the values of the Company

Salary:
R20, R25,000.00 per month
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