E-commerce Administrator Assistance

2 weeks ago


Century City, Western Cape, South Africa Aurora Beauty Supply Full time

About us
We are professional, agile and our goal is to grow in the eCommerce sector.

Our work environment includes:

  • Growth opportunities
  • Casual work attire
  • Relaxed atmosphere
  • Onthejob training
  • Safe work environment
  • Lively atmosphere

Key Responsibilities:

  • Manage and update product listings on our ecommerce platform
  • Manage social media accounts as well as posts
  • Process online orders and ensure timely delivery of products
  • Assist with order fulfilment including stock picking, packing and moving
  • Monitor inventory levels and coordinate with suppliers to ensure adequate stock
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Analyze and report on ecommerce performance metrics, including sales, conversion rates, and customer feedback
  • Implement and optimize digital marketing campaigns to drive sales and increase customer engagement
  • Collaborate with crossfunctional teams, including marketing, sales, and IT, to improve the ecommerce platform and customer experience
  • Stay uptodate with industry trends and best practices to continuously improve ecommerce operations
  • Assist with reception duties when needed

Qualifications:

  • Bachelor's degree in marketing, business administration, or a related field
  • 23 years of experience in ecommerce management or a related field
  • Proficient in ecommerce platforms, such as Shopify, Magento, or WooCommerce
  • Strong analytical skills and experience with ecommerce analytics tools, such as Google Analytics or Adobe Analytics
  • Excellent communication and interpersonal skills
  • Ability to multitask and manage competing priorities in a fastpaced environment
  • Attention to detail and accuracy

Physical Demands:
This position is primarily performed in an office setting. Some occasional travel may be required.

Working Conditions:
This position may require extended periods of sitting, standing, or computer use.

Salary:
Salary for this position will be commensurate with experience.

Working hours:
Monday - Friday 9:00 - 17:00 (Saturdays and Public Holidays may be required occationally based on staff availability)

Salary:
R8, R15,000.00 per month

Education:

  • Diploma (required)


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