Facilitator- Fetc: Technical Support Level 4

Job Purpose_ Job Performance Criteria_Application Support Management Prioritize and manage incident queues, ensuring that SLAs and response times are met. Serve as the point of escalation for critical incidents and coordinate with various teams to drive resolutions. Analyze support metrics and performance data to identify trends and areas for improvement....

Job Purpose_ Job Performance Criteria_Application Support Queries to be resolved within client SLA's agreed. Manage client expectations where relevantSOP's Develop and maintain documentation related to Application Support procedures and troubleshooting guidelines. Assist with building out the knowledge base for selfhelp support resolution.Continuous...

Overview:Looking to take on the role of a Conversational AI Technical Lead? Your main gig will be partnering up with enterprise clients to lead top-notch conversational AI projects. Teaming up with our Conversational AI R&D squad and clients, you'll be ensuring smooth integrations of our tech to the max. You'll be supervising a variety of customer...

We are currently looking for an accredited Facilitator/Assessor registered with the Wholesale & Retail SETA to train in the Johannesburg Area.We require a facilitator/assessor with at least 5 years of experience in the following W&R Qualifications:FET Certificate: Generic Management NQF 4 (SAQA 63333) Retail Manager (Chain Store) (Operational Finance) Level...

Purpose of the Job Represent the company at internal and external customers and suppliers regarding technical procurement enquiries and support. Providing technical support for Procurement, Contracts, New Business and Tenders, attend tender briefing and client specification meetings where required. Job Description(Role, Responsibilities and Key...

SynopsisOur client is looking for a Technical Support Consultant. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role (6-month contract) based in Johannesburg.The primary purpose of this role is to function as a 1st level...

Overview Looking for a dynamic and results-driven Technical Sales Representative. You will be responsible for identifying and developing new business opportunities, maintaining strong client relationships, and achieving sales targets. With the potential for significant earnings through sales commission, this position offers an exciting opportunity for...

SEIDOR Networks is looking for a Second Level Support Engineer to join a growing team based in Johannesburg.The Seidor Networks service desk is responsible for managing customer service levels by providing remote and occasional on-site support to meet SLA response and fix times.As the second line of support, the candidate will be responsible for managing...

The role of Second Line Technical Support involves handling complex technical issues and inquiries from customers that demand extensive knowledge and expertise. This position works closely with first line support and technical teams to deliver effective solutions, ensuring customer satisfaction and the smooth operation of products and services.Key...

General information:Reference :Position description:Job title:Technical Support Specialist M/FContract type:Permanent ContractJob description:To support the Business Technical manager in providing technical assistance and training to both customers and staff Attends major events as requested to interact with the sales force and customers on all technical...

Job ID: 57955Date Posted: Posted 4 hours agoLocation: JohannesburgJob Title: NATIONAL TECHNICAL REPAIR SUPPORT - JOHANNESBURG - GAUTENGDuties: Manage the Repair Support System and Processes. Communicating with dealers in order to solve difficulttodiagnose vehicles. Issue RSC's to inform the dealer network on how to diagnose difficulttodiagnose cases....

Join this national and significant market leader of high quality cast acrylic products and lighting components.Grow sales revenue through proactive development of the local market & region. This is a commercially focused role that blends new business sales, key account management, business development and relationship management, however, a high level of...

To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service...

Req ID:412097We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more...

Training Facilitate and assess training in the following formats:In-class theory sessions Inclass practical sessions Webinars (when required)Training Facilitation Ensure course delegates meet the course requirements. Conduct assessments for theory (inclass) and practical sessions.Course Development Knowledge Centre online training, training manuals and...

IT Support Engineer Level 2/3 (MSP)One of our US based clients are looking for an experienced IT Support Engineer Level 3+. Position is Fully remote, Mon-Fri working in US Hours (3pm11pm/4pm12am)_You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly...

This position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support Representatives performing...

Purpose of the position:To provide a high level of technical support to all our customers in the EMEA region, with specific focus to Africa. To ensure the team continually offers the best level of service in terms of services and equipment.Major Areas of Responsibilities:Do installations and commissioning of all the company's monitoring Radar models in...

Requisiton Number and Contact Details REQ # Talent Acquisition Consultant Ezekiel Dube Location Sandton Closing date 23 March 2023 Job Family Human Resources Career Stream Organisational Effectiveness (Learning and Od) Leadership Pipeline Manage Self: ProfessionalJob Purpose To facilitate indepth, leadership development and cultural transformation related...

BenoniA vacancy exists in Static Power for light current technical support person. The person shall report to the Sales manager.The incumbent provides technical support to Sales Department for Static group products to ensure that correct technical and cost models are employedMain responsibilities: Provide technical support to Sales Department of DC and AC...