Conversational AI Technical Lead

2 weeks ago


Johannesburg, Gauteng, South Africa Level-Up Full time

Overview:

Looking to take on the role of a Conversational AI Technical Lead? Your main gig will be partnering up with enterprise clients to lead top-notch conversational AI projects. Teaming up with our Conversational AI R&D squad and clients, you'll be ensuring smooth integrations of our tech to the max. You'll be supervising a variety of customer integrations, from large-scale setups to custom solutions, and giving key advice to our R&D teams to meet all client needs like a pro.

Responsibilities:

  • Lead big conversational AI projects, making sure they're a hit from implementation to integration.
  • Work closely with different teams to develop top-notch software applications using Java 8, Linux, and MySQL.
  • Create architectural designs and guide engineers on implementing various scenarios.
  • Handle code rollouts and provide weekly release notes to clients.
  • Develop shell scripts to help engineers analyze errors across multiple nodes.
  • Act as the main tech go-to person, bridging the gap between global Conversational AI teams and clients.
  • Manage client configurations and integrations with local teams, coordinating with global AI teams to meet client needs.
  • Support SIA and Conversational AI teams by collaborating with client IT teams.
  • Gather client training needs for platform operation post-launch and aid in enhancing client capabilities.
  • Translate user scenarios into solid requirements before each sprint, focusing on maximizing value and utilizing AI technology strengths.
  • Document deployment findings and set the course for future workstreams.
  • Prepare training materials for client capability development and platform usability, conducting web-based and instructor-led training sessions.
  • Keep tabs on client expectations across all relevant workstreams throughout the project and operations lifecycle.
  • Monitor and report on CSAT, MTTD, velocity, and business value delivered to meet project goals.

Qualifications:

  • Have 4-6 years of experience taking the lead on software or virtual infrastructure projects.
  • Must be proficient in Java/Groovy, Linux, and MySQL.
  • Show off your problem-solving flair tackling tough technical challenges with solution-focused thinking.
  • Flex those leadership muscles with expertise in managing daily tasks and mitigating risks smoothly.
  • Full technical background from design to support.
  • Rock solid communication skills for conveying tech ideas to all audiences.
  • Skilled in creating and delivering reports and client documents.
  • Must be fluent in written and spoken English.


  • Johannesburg, Gauteng, South Africa Elloe Inc. Full time

    About Elloe:Elloe is a cutting-edge conversational AI platform that helps brands quickly connect their customers with the right products and services. We are providing solutions to simplify customer interaction and drive an intuitive conversation between the customer and the brand.About you:About the Role Developing and implementing lead generation...


  • Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview: We are seeking a dynamic Conversational AI Solutions Manager to lead and coordinate all efforts aimed at ensuring client success and driving increased adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them to engage with top-tier...


  • Johannesburg, Gauteng, South Africa UNAMANI AI Full time

    About the jobAbout UsUnamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary AI Development Manager to propel us further.The RoleKey...


  • Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview: You will play a pivotal role in shaping the collaboration between humans and machines, leading the charge toward a digital-human hybrid future with Conversational AI. With their industry-leading AI solutions, we empower companies worldwide to foster deeper human connections with their customers, employees, suppliers, and partners. Your mission will...


  • Johannesburg, Gauteng, South Africa Maximum Group Full time

    Job Summary:As an AI Prompting Specialist, you will be responsible for crafting effective prompts that elicit accurate, relevant, and high-quality responses from AI systems. Your role will involve a deep understanding of AI behavior, language nuances, and user intent to optimize interactions between humans and AI.Key Responsibilities: Design and develop...

  • Content Creator

    2 weeks ago


    Johannesburg, Gauteng, South Africa UNAMANI AI Full time

    Position: AI Content CreatorAbout UnamaniUnamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary AI Content Creator to propel us...

  • Technical Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Bristow Talent Full time

    Job Title: Technical Lead - Business InnovationsLocation: Onsite, RosebankEmployment Type: Full-timeSalary: Market related and dependant on experienceOverview:The Technical Lead - Business Innovations, A Mid-Senior Level full-stack developer (Senior Engineer). This individual will drive technological innovation across the organization, with technical...

  • Research Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa UNAMANI AI Full time

    AI Research Intern (PhD)Who we areUnamani AI is an AI Think Tank and Consultancy at the forefront of integrating cutting-edge AI technologies into practical business solutions. Our proprietary set of AI tools and machine learning models is transforming the consulting industry, and we are looking for a visionary AI Research Intern (PhD) to propel us...


  • Johannesburg, Gauteng, South Africa Oracle Full time

    In the past years, some of the largest AI leading companies such as NVIDIA, Uber, xAI, Character AI, MOSAIC ML (now Databricks), Zoom, or Microsoft (for its Bing service) have selected Oracle AI infrastructure to deliver innovative services to their customers. We've established a team of creators, innovators, entrepreneurs, and leaders to unlock endless...


  • Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview: You will play a pivotal role in leading integrations with our industry-leading cognitive AI platform. Serving as the client's solution provider, you will align implementation tactics with cognitive client use cases through a combination of technical expertise and effective communication. By adhering to the standard delivery lifecycle, you will...

  • Qa Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Samaha Consulting Full time

    Quality Assurance Technical Lead:Focus across assets and journeys to ensure test coverage (including SA regression), integrated reporting across, acceptance testing, defect management, test data management, introduction of AI tools to enhance QA test capabilities, environment management and focus on integration/NFT stream) integrated reporting, monitor and...


  • Johannesburg, Gauteng, South Africa Elucidate Full time

    Senior Data Scientist Lead - Elucidate AI - Careers Let's Talk Full time Johannesburg Senior Data Scientist LeadElucidate AI is looking for a superstar to join our team as a Senior Data Scientist Lead Elucidate AI is looking for a superstar to join our team as a Senior Data Scientist Lead. We are looking for a machine learning engineer who has an...

  • Qa Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Findojobs South Africa Full time

    Quality Assurance Technical Lead: Focus across assets and journeys to ensure test coverage (including SA regression), integrated reporting across, acceptance testing, defect management, test data management, introduction of AI tools to enhance QA test capabilities, environment management and focus on integration/NFT stream) integrated reporting, monitor and...


  • Johannesburg, Gauteng, South Africa Initiate international Full time

    A leading online casino company that offers a wide range of thrilling games and an exceptional gambling experience to players worldwide, has an exciting new career opportunity for a highly skilled and motivated Online Conversion Specialist to join their team in Johannesburg. If you have a passion for optimising online platforms, driving conversions, and...


  • Johannesburg, Gauteng, South Africa Level-Up Full time

    Overview:You play a key role in training Conversational AI to understand user inputs efficiently. Your responsibilities involve managing training, testing, and optimizing Conversational AI's NLU capabilities, ensuring alignment with conversation design and business logic. We value diverse skills, curiosity, and a thirst for learning, in addition to...


  • Johannesburg, Gauteng, South Africa Microsoft Full time

    Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services,...


  • Johannesburg, Gauteng, South Africa RecruitAGraduate Full time

    Job Information:Job Opening IDZR_1339_JOBHours of workFull-timeIndustryEmployment - Recruiting - StaffingLocation TypeIn OfficeSalaryR R16 000Remuneration TermPer MonthProvinceGautengCityJohannesburgCountrySouth Africa With an impressive 2 decades of experience in the executive search and premium recruitment market in South Africa and Africa, this...


  • Johannesburg, Gauteng, South Africa Open Text Corporation Full time

    Lead Solutions Consultant (Application Delivery Management):Req id: Johannesburg, GT, ZAMicro Focus (now OpenText) is one of the world's largest enterprise software providers. We deliver mission-critical technology and supporting services that help thousands of customers worldwide manage core IT elements of their business so they can run and transform—at...


  • Johannesburg, Gauteng, South Africa Standard Bank Of South Africa Limited Full time

    Lead, Artificial Intelligence & Machine Learning Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, Baker Street 30 To shape the Standard Bank Group (SBG) artificial intelligence (AI) strategy and drive the creation of AI and machine learning (ML) solutions and projects; prioritising the delivery of new AI initiatives. To apply...

  • Technical Lead

    2 weeks ago


    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Technical Lead Permanent JHB003190 Information Technology Gauteng, JHB Central Monthly Basic Salary (Market related, Negotiable) Technical Lead to join the development team. We have an exciting opportunity for a Technical Lead with one of our clients within the banking space.Requirements: Must have +5 years of technical experience Strong development...