Aftermarket Sales Manager
2 weeks ago
Sandvik Mining and Rock Solutions is a global leading supplier of equipment and tools, parts, services, and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, hauling, tunneling, and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as providing services and flexible maintenance programs that extend uptime and cut costs.
Job Purpose
The Aftermarket (AM) Sales Manager, is responsible to develop, implement and deliver strategic sales plans to achieve revenue targets, increase market share, forge strategic relationships, promote Sandvik brand awareness and responsible for a positive customer experience. By identifying new business opportunities and customer relationships, the AM Sales Manager, plays a critical role in driving sales growth for both capital equipment and aftermarket.
Duties will include but are not limited to, responding to queries from clients and resolving problems to ensure the customer can focus on their core activities. Additional focus points will be the setting of area-specific goals for each strategic customer to promote a personalized service and proactive selling by tracking clients individually.
Overall, the AM Sales Manager is instrumental in driving business growth, building strategic relationships and in positioning SANDVIK as the preferred choice for equipment and aftermarket services.
Main responsibilities:
Develop and implement strategic sales plans to achieve company objectives and expand market share Creating business development plans and targets for the product range in collaboration with the BLM and the global Portfolio Managers (this will include the introduction of new products into the market) To develop and implement plans and actions in accordance with global and regional initiatives and guidelines Managing forecasted sales on budget, meeting gross profit targets Providing training and education on the product range, assisting with the compilation of tender documentation, pricing strategies, and the supply of marketing material to support sales efforts Visiting key customers directly or in conjunction with the sales and service teams to provide in-depth product knowledge (this will include development of direct customer relationships with key clients and to help the aftermarket teams to trouble shoot technical problems) Developing and organize commercial product training for sales and service personnel for the respective products Drive sales growth through effective prospecting, lead generation, and pipeline management. Assess the account's total potential with MECU products & services and develop future market potential for MECU business with the account. Develop and implement local account business plans to secure current and new business within defined sales areas and responsibilities. Ensure the relevant activities (sales) are executed to increase revenue and efficiencies for equipment, aftermarket, workshops, and customer service Collaborate with the engineering and product line teams to tailor solutions that meet customer requirements and address industry challenges Prepare sales forecasts, budgets, and reports to track performance metrics and assess sales effectiveness. Financial and budgetary reviews, reports and forecasting Develop and execute a comprehensive sales and business development strategies aligned with division objectives and market trends. Identifying growth opportunities, market segments, and potential clients to drive revenue growth and market expansion. Conduct in-depth market research and analysis to identify emerging trends, customer needs, and competitive offerings Collaborate closely with internal teams, to align sales, services, workshops and business development efforts Initiate marketing campaigns with existing and new products to drive sales growth, create customer awareness and regain business on existing portfolios. Effective Subordinate Management Safe, Health and Environmental EffectivenessRequired Competencies
Attention to detail Strategic and "out-of-the-box" mindset Excellent communication skills and ability to communicate at all levels Ability to understand strategy, develop and execute plans effectively Highly developed interpersonal skills Demonstrated ability to lead, manage, and develop a high-performing and diverse team Ability to coach and mentor employees to achieve goals Highly developed time management and organizational skills Strong negotiation and problem-solving skills to influence internal stakeholders and customers Strong health and safety culture Ability to drive change Strong customer focus Flexible, self-motivated with demonstrated initiative and a strong sense of accountability High level of professionalism, honesty and integrity Ability to analyze and interpret statistical data Superior customer relations skills Financial and commercial acumen – interpreting financial and business documents and results IR/ER understandingMinimum Skills and Qualifications:
Grade 12 / N3 Technical Qualification / Equivalent Qualification Diploma / Degree in mechanical/electrical engineering or Business Management (NQF 7) Diploma / Degree in business management (advantageous) Minimum 5 years of Sales Experience Business development experience within Mining Computer literacy English proficiency Will be required to travel-
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