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Service Advisor/workshop Manager

4 months ago

Secunda, South Africa CARtime SA Full time
Brand new Franchise in Secunda (Mpumalanga) is looking for a Service Manager, MUST have a valid driver's license.


Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc.

will be given preference.

Requirements:

  • Customer service skills
  • Communication skills
  • Comprehension skills
  • Mechanical expertise
  • Troubleshooting skills
  • Math and writing skills
  • Computer skills
  • Automotive Service Advisor.
  • Bilingual in English and Afrikaans

Duties:

  • Greeting customers and directing vehicles to an available technician.
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
  • Answering customer questions about service outcomes and consulting with technicians when necessary.
  • Informing customers about potential cost savings and warranty protections.
  • Assisting customer with quotations and bookings.
  • Overseeing and managing the service center's scheduling and workflow.
  • Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
  • Control and monitor productivity workshop technician.
  • Ensure that parts arrive on time.
  • Ensure that the technician comply with their Check List.
  • Ensure that all staff complete their daily Productivity Report.
  • Ensure that all work is carried out safely.
  • Salary R12 000 a month.

Salary:
R12,000.00 per month

Ability to commute/relocate:

  • Benoni, Gauteng: Reliably commute or planning to relocate before starting work (required)
Expected Start Date: 2023/02/01