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Executive Head: Group FTTX-FTTX
2 weeks ago
The leading employer in South Africa, certified by the Top Employer Institute 2024.
Role Purpose/Business Unit:Develops and implements the Fixed strategy across Vodafone Group markets. Responsible for defining the Fixed product strategy, ensuring alignment between customer needs, commercial aspects, and technical requirements. Sets profitability targets in collaboration with the Chief Officer and establishes action plans to achieve targets.
Your responsibilities will include:- Develop a fixed strategy and roadmap for FFTX in all markets
- Ensure optimal sales channel mix for maximum coverage
- Promote the fixed Brand across markets
- Provide feedback to improve efficiency and sales
- Collaborate with Vodacom Sales teams
- Ensure alignment and focus on key priorities
- Report on fixed performance and technologies
- Enhance sales operations and customer journey
- Drive portfolio performance improvement
- Share product knowledge and drive product development
- Explore options to enhance fixed coverage and affordability
- Develop FFTX product portfolio
- Monitor competitor activity and drive penetration
- Focus on delivering enhanced customer experiences
- Drive innovation for digital revenue streams
- Develop consumer engagement expertise
- Enable interconnected offers for a seamless customer experience
- 3-year Diploma/Degree (Essential)
- Minimum 8 years sales experience, including 5 years in Management (Essential)
- Expertise in Fixed/ISP products
- Experience in managing Sales Strategy and Business Development
- Knowledge in Retail sales, banking, telecoms, and project management
- Strong skills in budget planning, training, and strategic planning
- Behavioral competencies in strategic thinking, leadership, innovation, and customer focus
Essential
- Formulating Strategies and Concepts
- Leading and Supervising
- Creating and Innovating
- Planning and Organising
- Deciding and Initiating Action
- Persuading and Influencing
- Analysing
- Delivering Results and Meeting Customer Expectations
Desirable
- Entrepreneurial and Commercial Thinking
- Adapting and Responding to Change
- Working with People
- Achieving Personal Work Goals and Objectives
- Presenting and Communicating Information
- Coping with Pressures and Setbacks
- Relating and Networking
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