Sales Account Manager

3 weeks ago


Cape Town, Western Cape, South Africa Jelocorp Full time

Job Objective:

Key Responsibilities:

  • Be the primary point of contact and build longterm relationships with customers
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests
  • Exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a daytoday basis
  • Monitor and analyze customer's usage of our product
  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
  • Must know clients in the Northern Cape, Western Cape and Eastern Cape.
  • Liaise between the customer and internal teams

Job Requirements:

  • Matric
  • B

Sc Degree:
Business Administration, Marketing or relevant field

Work Experience:

  • At least 5 years working experience in Account Management and Sales, experience with Energy or water business or Electricity is a MUST
  • Proven work experience as a Sales Account Manager or Sales Account executive
  • Hands on experience in Sales and an ability to deliver excellent customer service
  • Knowledge of CRM software and MS Office (MS Excel in particular)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries on time
  • B
usiness acumen with a problem-solving attitude

Knowledge and skills required:

  • Prospecting Skills
  • Teamwork
  • Planning
  • B
uild Relationships

  • People Skills
  • Initiative
  • Customer Focus
  • Emphasize Excellence
  • Manage Multiple Projects
  • Attention to Detail

Professional Qualities:

  • Good professional integrity, patient and steady
  • Excellent communication and coordination skills, teamwork spirit


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