Guest Relations Officer

Guest ServicesGuest SatisfactionRelationship Building Coordination with DepartmentsAdministrationPromotion and UpsellingTraining and Development

Job Number Job Category Rooms & Guest Services OperationsLocation Protea Hotel Fire & Ice Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYFirst impressions are everything. When guests arrive at our hotels, we...

Iconic 5* Hotel in Durban North is looking for a Front Office Manager. Guest Services: Ensuring exceptional guest service is provided by the front office team. This involves managing the front desk operations, handling guest inquiries, complaints, and requests, and ensuring all guests have a memorable and positive experience during their stay. Team...

Sales / MarketingDurban***: Public Relations OfficerDurban and KZN (Based in Durban)Salary: Dependent on experience offered / qualification Must have previous PR experience Relevant qualification would be an advantage Creative mind with excellent communication skills Confident in Public Speaking and Project Management abilities

Umhlanga. Retail Head Office seeks dynamic IR specialist, ideally with a Law Degree, sound knowledge of Labour Law including Labour Relations Act and Basic Conditions of Employment Act as well as 2 - 3 years relevant work experience.The role will primarily involve chairing disciplinary hearings, grievances and performance management. Experience should...

Front Desk OperationsTeam LeadershipGuest SatisfactionFinancial ManagementReservation ManagementCompliance and SecurityReporting and AnalysisCollaboration and CommunicationBachelor's degree in Hospitality Management, Business Administration, or a related field.Minimum of 5 years of experience in front office operations within the hospitality industry, with...

As the Front Office Manager, you will have the prestigious opportunity to oversee all facets of the front desk operations at our client's magnificent 4-star hotel in Umhlanga. You will lead a team of dedicated front office staff to ensure unparalleled standards of guest satisfaction, efficiency, and sophistication are consistently upheld.DescriptionManage...

We Want You:Calling all protectors of the VIP realm BET Software is on the hunt for a VIP Security Officer extraordinaire to join our elite squad. If you've got a knack for keeping things safe and a passion for ensuring top-notch security, this role is tailor-made for youAs a VIP Security Officer, you'll be the guardian angel of our premises, creating a safe...

A luxury lodge committed to providing exceptional guest experiences in a beautiful natural setting, is seeking a Front Office Assistant to ensure seamless guest stays.Responsibilities: Guest Hosting: Welcome and assist guests. Host guests at dinner. Address inquiries and special requests. Ensure guest satisfaction. Reservations Management: Handle...

LOCATION:DurbanPRIMARY PURPOSE OF THIS JOB:The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring enhanced student engagement, experiences, and employability, while also co-ordinating feedback mechanisms and driving...

Our client is looking for a Public Relations and Social Media Officer to join their fast-paced and dynamic team based in Durban.Duties And Responsibilities Develop and manage digital marketing campaigns and engaging content across various social media platforms. Identify trends and insights and optimise spend and performance. Responsible for club...

Job Title: Group Health and Safety OfficerLocation: Kwazulu Natal, South AfricaCompany: 4 Star Hotel GroupSynopsis: Join our client, a leading 4-star hotel group in Kwazulu Natal, as a Group Health and Safety Officer. We are seeking a dedicated individual to oversee health and safety protocols across their properties, ensuring compliance with regulations and...

2years Greeting guests on arrival to the hotel and making them instantly feel at ease Processing checkins and explaining key facilities within the hotel including the fitness center and onsite restaurant Providing advice and information about local attractions, restaurants and transport options Creating final bills at checkout and processing payments Helping...

Office Services Representative:Essity is a leading global hygiene and health company which develops, produces and sells Health & Medical, Consumer Tissue and Professional Hygiene products and solutions and has a strong global presence.There is an opportunity for an Office Services Representative to join our GBS Workspace Services team based in Pinetown,...

The role will primarily involve chairing disciplinary hearings, grievances and performance management. Experience should include writing up a disciplinary outcome. Excellent knowledge and application of BCEA and LRAGood listening and evaluation skillsFair and decisive

These jobs were popular with other job seekersOur client, a leading FMCG manufacturing company, is currently seeking a dedicated individual to join their team as a Health and Safety Officer. In this role, you will be responsible for managing health and safety processes across all six of their factories in KZN.Requirements:Minimum N3 in Civil, Mechanical, or...

KwaZulu Natal, Durban R R 30000 Monthly Cost To CompanyUmhlanga. Corporate Head Office seeks dynamic IR specialist with sound knowledge of Labour Relations Act and Basic Conditions of Employment Act to oversee internal disciplinary processes.An HR qualification and experience in handling grievances, running disciplinary hearings and given sanctions. Issue...

Key Responsibilities: Guest Reception and Checkin: Provide a warm and friendly welcome to all arriving guests, ensuring a smooth checkin process. Accurately process guest registration, assign rooms, and issue room keys, while adhering to the hotel's checkin policies and procedures. Provide essential information about the hotel's facilities, services, and...

Key Responsibilities: Guest Reception and Checkin: Provide a warm and friendly welcome to all arriving guests, ensuring a smooth checkin process. Accurately process guest registration, assign rooms, and issue room keys, while adhering to the hotel's checkin policies and procedures. Provide essential information about the hotel's facilities, services, and...

Hire Resolve's client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention.Responsibilities:Develop and maintain relationships with key...