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Senior Client Relationship Manager
3 months ago
Responsibilities:
- Prepare client files for meetings
- Update Xplan per company workflow procedure
- Manage diary and control annual review process
- Prepare and complete documents as required
- Prepare new business and service packs handed to Administration Department for processing
- Conduct followups and tracking of business i.e. New business,Services
- Assist with ad hoc client queries
- Attend and assist with client functions when needed
- Download and update policy schedules for retainer / financial / articled planners
- Assist with providers
- Complete requests on behalf of Financial Planners as per company workflow procedures
- Coach and mentor less experienced team members as required
Requirements:
- Minimum of Matric qualification
- Meet requirements in terms of FAIS
- Minimum of 3 years financial services experience
- Strong MS Office, Excel Xplan skills
- Able to deliver specific deadlines
- Able to multitask
- Strong analytical and planning skills
- Able to work independently as well as part of a team
- High ethical standards