Delivery Controller

2 weeks ago


Durban, KwaZulu-Natal, South Africa Engen Full time

Purpose of the Job:

  • To ensure the safe, efficient and effective distribution of bulk petroleum fuels from the Depot/Terminal to the customer and provide a service of excellence to our customers by meeting SLA's and comply with all HSEQ requirements, policies and procedures and audit requirements

Who you are:

  • You are a hard worker and are willing to exceed expectations in ensuring that business objectives are fulfilled.
  • You are passionate about working within a team and leading others towards achieving goals.
  • You have excellent communication, time management and people skills.
  • You have a reputation for completing tasks timeously and exceeding expectations.

What you'll have done before:

Baseline:

  • At least 12 years' experience working with SAP modules.
  • Understanding of Engen bulk fuels movements within supply chain processes.
  • Good knowledge of stock control principles.
  • Working knowledge of relevant road traffic legislation.
  • Ability to meet deadlines.
  • Proactive HSEQ risk identification and notification.
  • Working with a team to meet common business objectives.

Advantageous:

  • Knowledge of depot operations experience or relevant.
  • Understanding of Engen bulk fuels within supply chain processes.
  • Understanding of stock control principles and practices.
  • Knowledge of fuels distribution processes.
  • Knowledge of terminal/depot operations.
  • Knowledge of fleet delivery operations.
  • Knowledge of fuel facs process and systems.
  • Ability to work successfully in an everchanging environment and ability to navigate ambiguity.

Exciting Challenges you might face in the role:

  • Driving HSEQ compliance amongst bulk truck operators (BTOs).
  • Managing shift fatigue and performance.
  • Effectively ensuring customer orders are fulfilled within servicelevel agreements (SLAs).
  • Managing fleet utilisation.
  • Managing third party contractor relationships and ensuring their compliance to Engen's standards, policies and standing instructions.
  • Resolving customer complaints and issues.

What you'll be doing:

  • Ensuring safe, efficient and effective distribution of bulk petroleum fuels from Terminal to customer.
  • Providing a service of excellence to our customers by meeting SLA's.
  • Comply with all HSEQ requirements, polices, procedures and audit requirements.
  • Manage delivery operations in line with prescribed operations/standing instructions whilst ensuring compliance to OHS act safety guidelines.
  • Ensure driver (BTO) briefing and debriefing is conducted prior and post trip.
  • Ensure drivers (BTOs) adhere/comply with all driver standards as per Engen requirements.
  • Manage trip incidents reporting to standard and follow up as required.
  • Driving audit compliance.
  • Providing effective customer service.
  • Ensuring optimal utilisation of company assets right vehicle to appropriate customer/customer order.
  • Driving continuous improvement initiatives, including follow up with implementation documentation.
  • Ensuring equipment and asset utilisation as per spec (maintaining equipment and assets).
  • Ensure all vehicles have valid fire permits and safe loading pass (SLP).
  • Overtime expenditure management in line with budget.
  • Ensure timely and accurate completion of timesheets.
  • Ensure all delivery documentation is received, trip sheets completed correctly, POD signature on all delivery notes.
  • Ensure compliance to all SAP reporting requirements.
  • Ensure all deliveries are confirmed per shift customer and service provider interface.
  • Interact with customers and service providers contractor interface.
  • Work with third party contractors to ensure deliverables are met.
  • Provide internal support or ensuring contractor compliance.
  • Identify development areas and enable initiatives to close out gaps.
  • Live Engen's values and uphold HSEQ compliance.
  • Drive PPE, ZETO rule, STOP/EB safety, BOS compliance.

Additional Information:

Location:
Ladysmith

Job Advert Closing Date:
All job adverts close five days after date posted

Engen's approved Employment Equity plans and targets will be considered as part of the recruitment process.

Important Information:

  • The appointment will be made in line with Engen's Employment Equity Strategy.
  • Engen reserves the right not to make an appointment.

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