Import Controller

2 weeks ago


Durban, KwaZulu-Natal, South Africa African Recruitment Full time

Objectives of the Position
To control and facilitate Ocean Freight Imports.

Principle Accountabilities**
1. Day to day Operations**- Control and manage import process from receipt of pre-alert documents/shipment notification to final delivery to the customer

  • Request for arrival notification from the shipping line/co
  • loader
  • Register file on CargoWise once arrival notification is received from the shipping line/co
  • loader
  • Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
  • Complete document checklist
  • Submit documents to customs entry department
  • Arrange and coordinate customs exams and regulatory stops
  • Obtain extended releases
  • Prepare shipping line release
  • Ensure that NAVIS is updated 72 hours prior to vessel arrival
  • Inform transporter of the arriving shipment by sending through a delivery instruction
  • Update internal work notes on CargoWise daily by 10H00
  • Generate status report to customer daily/progressively regarding the milestone event/progress of the shipment
  • Monitor delivery with transporter and liaise with client services representative/customer
  • Ensure that containers are uplifted and turned in within the prescribed times
  • Prepare job profit summary and ensure invoice is sent to the customer within KPI
  • Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional periods
  • Ensure all WIP's and accruals are attended to timeously
  • Evaluate and resolve problems presented by team members
  • Update milestones and internal work notes on CargoWise realtime
  • Ensure quality is the primary focus in every task
  • Assist in activities of team members

2. Management of Financials**- Verify customer's credit terms prior to proceeding with the shipment

  • Quality check accuracy of estimate prior to expediting shipment
  • Prepare job profit summary collating of all disbursements, calculation of agency and finance fees
  • Account for profit/loss on shipment
  • Manage costs and negotiation of rates to ensure maximum profit
  • Reconcile all 3rd party invoices
  • Ensure all shipments are handled in accordance to the company's profit margins
  • Sign off job profit summary prior to posting local client/overseas agent costs
  • Manage finance in operations
  • WIP (KPI < 14 dwell days), Accruals (KPI < 60 dwell days) and out of transaction losses

3. Management of Customer Relationship**- Liaise with client services representative/customer on a daily basis - advising client services representative/customer of delivery and shipment status

  • Receive orders from client services representative/customer requesting original documents/clearing instructions
  • Generate status reports advising customer of progress
  • Continuously improve customer turnaround times
  • Customer
- refers to internal and external customers

4. Facilitate and ensure effective process management**-
Imports:
  • Register file on CargoWise once arrival notification is received from the shipping line/co
  • loader
  • Ensure that all commercial documentation received tallies and is correct for customs clearance purposes
  • Complete document checklist
  • Submit documents to customs entry department
  • Arrange and coordinate customs exams and regulatory stops
  • Obtain extended releases
  • Prepare shipping line release
  • Ensure that NAVIS is updated 72 hours prior to vessel arrival
  • Inform transporter of the arriving shipment by sending through a delivery instruction
. Delivery instruction to include demurrage/detention period.

  • Update internal work notes on CargoWise daily by 10H00
  • Generate status report to customer daily regarding the progress of the shipment
  • Monitor delivery with transporter and liaise with client service representative/customer
  • Ensure that containers are uplifted and turned in within the prescribed times
  • Prepare job profit summary and ensure invoice is sent to the customer
  • Ensure all 3rd party invoices are received, reconciled and sent to head office for payment within transactional periods
  • Ensure all WIP's and accruals are attended to timeously
  • Evaluate and resolve problems presented by team members
  • Update milestones and internal work notes on Cargo wise realtime
  • Complete and close shipment as per company SOP/ISO standard

5. Quality Management**- Check and double check to make sure mínimal/no errors are made

  • Provide quality service to customers and continuosly exceed their expectations
  • Get it right the first time

6. Risk Management**- Ensure errors are mínimal

  • Ensure instructions are received/issued in writing and recorded
  • Conform to SOP's

Education & Work Experience Requirements / Skills

Knowledge & Experience

  • Matric or senior certification equivalent
  • Ability to inspire and motivate employees to achieve goals
  • Excellent problemsolving skills
  • A high calibre, ambitious individual with ocean imports skills ranging from

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