Client Experience Specialist

Job Context:Servest (Pty) Ltd, a Leading Facilities Management Company has a challenging opportunity for Client Experience Specialist reporting to the National Strategic Key Accounts Manager to be based at their Waterfall Offices. The position is for their Cleaning Division.Minimum Requirements:MatricQualification in one of the following areas marketing,...

Job Advert Summary:Reporting to the Manager: Client Relations Management. This role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting and providing an excellent service offering. Ensuring...

Key purpose:Develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and thatbusiness targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...

Job purpose:To influence the understanding and thinking of client and consumer behaviour through foresight, customer insights and analytics, and enabling business to achieve its objectives by putting Client first. To operationalize Client Experience strategy and enhance client user experience based on identified gaps in client journeys and voice of client...

Key purpose:Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met.Duties and responsibilities: Identify, control and escalate potential risks which may lead to increased costs Manage costs or expenses within approved budget to achieve cost efficiencies Deliver against...

Manager, Client Experience, Global Markets Job Overview Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Baker Street 30 To provide specialist service across segments, to maximise Global Markets revenue and achieve high client service quality in line with the Global Markets strategy and within the defined risk parameters and...

BeBee Professionals is looking for a Client Support Specialist to join our team in Johannesburg.The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving customer inquiries, and ensuring customer satisfaction.The ideal candidate should have: A Bachelor's degree in Computer Science, Information...

Gauteng, JHB - Northern Suburbs Automotive Manufacturers (OEM) & Importers Market Related | Negotiable Job ref: OEM000016/LvdW Vacancy type: PermanentSHIFTINTOHIGHCAREER to a fast growing and highly successful Automotive Manufacturer who requires the services of a Customer Experience SpecialistMinimum Requirements: Minimum of 5 to 10 years' experience in a...

Client Growth Specialist (JB4513) Fully Remote (Suitable for candidates based in South African Only) R20 000 to R25 000 a month + Commission Permanent A company develops software tools for Accounting and Finance Professionals to save time and en...Strong background in SaaS sales and customer engagement CRM experience (ideally Zoho) Knowledge of Accounting...

What you'll be responsible for: Design and assess the customer journey in Client Operations, focusing on improving client interactions, communication, and enhancing their experience in new business, servicing, and claims processes. Lead the Customer Experience aspect of the design process, providing thought leadership and applying insights to enhance the...

Hybrid - offices are in Johannesburg 6 month contractRequirements: Relevant degree/diploma 5 to 7 years experience customer experience/CX 5 years in financial services industryResponsibilities:Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are metCost Containment:...

The Role: Client Service SpecialistDuties and Responsibilities - "Your Role"The Trading Analytics team strive to deliver a best-in-class experience in product support, relationship management and customer communications.The client service team build and support strong relationships with customers in top-tier financial institutions on both the buy-side and...

Job DescriptionHello Future Client Service Specialist (Exchange Control)Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an...

Job DescriptionTo develop and lead customer experience frameworks to ensure the delivery of high-quality service to all customers and that business targets are metJob Summary:We are seeking a highly motivated, driven self-starter and experienced Customer Experience Manager to join our team at FNB Savings and Cash Investments. As the Customer Experience...

Description:Map the client journey. Ability to effectively document client journeys andprocessesLead and manage client onboarding and client service operations. Overseethe client onboarding and client service operations and ensure that'bridgians are equipped to deliver the highest level of client experience.Streamline client operations. Streamline the...

Job Requisition Details REQ# Locations: Johannesburg, Gauteng/ Durban, KZNClosing Date: 19 April 2024- Talent Acquisition: Bongiwe Mchunu- Job Family- Sales and Services Career Stream Call Centre (Service) Leadership Pipeline Manage Self: TechnicalJob Purpose We are looking for a Client Service Specialist to provide client service support by managing /...

Job DescriptionTo focus on providing technical support and expertise to resolve client challenges and issues in engaging with the company.To utilise specialist knowledge in resolving host-to-host connectivity issues, conducting regression testing in User Acceptance Testing (UAT) environments, and ensuring changes into production.- Resolve host-to-host...

Are you interested in working with communities delivering exceptional experiences? Would you describe yourself as a highly structured individual with fast learning abilities? Are you highly collaborative with a knack for thriving in cross-functional duties? Does the prospect of supporting the development of a large-scale, highly innovative enterprise excite...

As a Client Support and Onboarding Specialist, you will be the first point of contact for new clients and play a critical role in their journey with our company. Your primary focus will be to provide exceptional support and guidance during the onboarding process, ensuring a smooth and efficient experience for our clients. Additionally, you will handle...

Digital Media and Data InsightsSandton area and some hybridMust have:A tertiary educationExperience in using data to make business decisionsA self-starter - someone who has experience & level of maturity as they will be dealing with senior clientsPublishing experience or exposureDigital expertiseSolid career history who has been proactive and shown growth in...